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  • dantheman
    Senior Member
    • May 2006
    • 209
    #1

    windows agent problem

    I'm having problems with my windows agents, active agent items are being collected perfectly, but when I change it to a passive item.. then it stops collecting data. These had been working but it seemed like they quit working over a few week period. I don't think it coincided with an upgrade to teh agent, but it might have. I can't think of anything else that changed around that time that might cause this.

    The agent is up and running on the client end.. from the server I can telnet to port 10050 but here is what happens..
    Code:
    root@zabbix:~# telnet 10.2.1.94 10050
Trying 10.2.1.94...
Connected to 10.2.1.94.
Escape character is '^]'.
agent.version
    And it just sits there, I do the same thing for a machine that is functioning and it returns the agent version and dies. I am seeing this with the 1.4.4 AND the 1.4.6 agent.

    The servers with problems, 13 - windows 2003, 1 - windows 2000 server, 1 windows XP......

    I have one 2000 server that is working with version 1.4.4 and one 2003 server with 1.4.6 that is working... I can't see a difference in config files, I look through the log files (with debug set to 4 and tried with 5) and only see information about the active checks that are running perfectly fine.

    example config file
    Code:
    # This is config file for zabbix_agentd
# To get more information about ZABBIX, go [URL]http://www.zabbix.com[/URL]
############ GENERAL PARAMETERS #################
# List of comma delimited IP addresses (or hostnames) of ZABBIX servers. 
# No spaces allowed. First entry is used for sending active checks.
# Note that hostnames must resolve hostname->IP address and
# IP address->hostname.
Server=10.2.1.123
# Server port for sending active checks
ServerPort=10051
# Unique hostname. Required for active checks.
Hostname=aubreweigh
# Listen port. Default is 10050
ListenPort=10050
# IP address to bind agent
# If missing, bind to all available IPs
ListenIP=10.2.1.94
# Number of pre-forked instances of zabbix_agentd.
# Default value is 5
# This parameter must be between 1 and 16
StartAgents=2
# How often refresh list of active checks. 2 minutes by default.
#RefreshActiveChecks=20
# Disable active checks. The agent will work in passive mode listening server.
# DisableActive=1
#Enable remote commands for ZABBIX agent. By default remote commands disabled.
EnableRemoteCommands=1
# Specifies debug level
# 0 - debug is not created
# 1 - critical information
# 2 - error information
# 3 - warnings (default)
# 4 - for debugging (produces lots of information)
DebugLevel=5
# Name of log file.
# If not set, syslog will be used
LogFile=c:\zabbix_agentd.log
# Spend no more than Timeout seconds on processing
# Must be between 1 and 30
Timeout=5
####### USER-DEFINED MONITORED PARAMETERS #######
# Format: UserParameter=<key>,<shell command>
# Note that shell command must not return empty string or EOL only
#UserParameter=system.test,who|wc -l
### Set of parameter for monitoring MySQL server (v3.23.42 and later)
### Change -u<username> and add -p<password> if required
#UserParameter=mysql.ping,mysqladmin -uroot ping|grep alive|wc -l
#UserParameter=mysql.uptime,mysqladmin -uroot status|cut -f2 -d":"|cut -f1 -d"T"
#UserParameter=mysql.threads,mysqladmin -uroot status|cut -f3 -d":"|cut -f1 -d"Q"
#UserParameter=mysql.questions,mysqladmin -uroot status|cut -f4 -d":"|cut -f1 -d"S"
#UserParameter=mysql.slowqueries,mysqladmin -uroot status|cut -f5 -d":"|cut -f1 -d"O"
#UserParameter=mysql.qps,mysqladmin -uroot status|cut -f9 -d":"
#UserParameter=mysql.version,mysql -V
PerfCounter = interrupts,"\Processor(0)\Interrupts/sec",60
    log file

    Code:
      1480:20080730:175643 zabbix_agentd started. ZABBIX 1.4.6.
  3900:20080730:175643 zabbix_agentd collector started
  2340:20080730:175643 zabbix_agentd active check started [10.2.1.123:10051]
  3900:20080731:110233 zabbix_agentd collector stopped
  3996:20080731:110237 zabbix_agentd started. ZABBIX 1.4.6.
  2348:20080731:110237 zabbix_agentd collector started
  1080:20080731:110237 zabbix_agentd active check started [10.2.1.123:10051]
  2348:20080731:110328 zabbix_agentd collector stopped
  3552:20080731:110334 zabbix_agentd started. ZABBIX 1.4.6.
   948:20080731:110334 zabbix_agentd collector started
  2616:20080731:110334 zabbix_agentd active check started [10.2.1.123:10051]
  2616:20080731:110334 In init_active_metrics()
  2616:20080731:110334 In refresh_metrics('10.2.1.123',10051)
  2616:20080731:110334 get_active_checks('10.2.1.123',10051)
   948:20080731:110334 In GetCounterName() [index:6]
  2616:20080731:110334 Sending [ZBX_GET_ACTIVE_CHECKS
aubreweigh
]
  2616:20080731:110334 Before read
  2616:20080731:110334 In parse_list_of_checks() [agent.version:86400:0
proc.num[]:240:0
system.cpu.load[,avg1]:120:0
system.cpu.util[,system,avg1]:60:0
system.swap.size[,free]:300:0
system.uname:3600:0
vfs.fs.size[c:,free]:1200:0
vfs.fs.size[c:,total]:86400:0
vm.memory.size[free]:150:0
vm.memory.size[total]:86400:0
ZBX_EOF
]
  2616:20080731:110334 In disable_all_metrics()
  2616:20080731:110334 Parsed [agent.version:86400:0]
  2616:20080731:110334 In add_check('agent.version', 86400, 0)
  2616:20080731:110334 Parsed [proc.num[]:240:0]
  2616:20080731:110334 In add_check('proc.num[]', 240, 0)
  2616:20080731:110334 Parsed [system.cpu.load[,avg1]:120:0]
  2616:20080731:110334 In add_check('system.cpu.load[,avg1]', 120, 0)
  2616:20080731:110334 Parsed [system.cpu.util[,system,avg1]:60:0]
  2616:20080731:110334 In add_check('system.cpu.util[,system,avg1]', 60, 0)
  2616:20080731:110334 Parsed [system.swap.size[,free]:300:0]
  2616:20080731:110334 In add_check('system.swap.size[,free]', 300, 0)
  2616:20080731:110334 Parsed [system.uname:3600:0]
  2616:20080731:110334 In add_check('system.uname', 3600, 0)
  2616:20080731:110334 Parsed [vfs.fs.size[c:,free]:1200:0]
   948:20080731:110334 In GetCounterName() [index:238]
  2616:20080731:110334 In add_check('vfs.fs.size[c:,free]', 1200, 0)
  2616:20080731:110334 Parsed [vfs.fs.size[c:,total]:86400:0]
  2616:20080731:110334 In add_check('vfs.fs.size[c:,total]', 86400, 0)
  2616:20080731:110334 Parsed [vm.memory.size[free]:150:0]
  2616:20080731:110334 In add_check('vm.memory.size[free]', 150, 0)
  2616:20080731:110334 Parsed [vm.memory.size[total]:86400:0]
  2616:20080731:110334 In add_check('vm.memory.size[total]', 86400, 0)
  2616:20080731:110334 Parsed [ZBX_EOF]
  2616:20080731:110334 In process_active_checks('10.2.1.123',10051)
  2616:20080731:110334 For key [agent.version] received value [1.4.6]
   948:20080731:110334 In GetCounterName() [index:6]
   948:20080731:110334 In GetCounterName() [index:238]
  2616:20080731:110334 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>YWdlbnQudmVyc2lvbg==</key><data>MS40LjY=</data></req>]
   948:20080731:110334 In GetCounterName() [index:44]
   948:20080731:110334 In GetCounterName() [index:2]
  2616:20080731:110334 OK
  2616:20080731:110334 For key [proc.num[]] received value [29]
  2616:20080731:110334 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>cHJvYy5udW1bXQ==</key><data>Mjk=</data></req>]
  2616:20080731:110334 OK
  2616:20080731:110334 For key [system.cpu.load[,avg1]] received value [0.016667]
  2616:20080731:110334 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>c3lzdGVtLmNwdS5sb2FkWyxhdmcxXQ==</key><data>MC4wMTY2Njc=</data></req>]
  2616:20080731:110334 OK
  2616:20080731:110334 For key [system.cpu.util[,system,avg1]] received value [1.650000]
  2616:20080731:110334 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>c3lzdGVtLmNwdS51dGlsWyxzeXN0ZW0sYXZnMV0=</key><data>MS42NTAwMDA=</data></req>]
  2616:20080731:110334 OK
  2616:20080731:110334 For key [system.swap.size[,free]] received value [2315456512]
  2616:20080731:110334 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>c3lzdGVtLnN3YXAuc2l6ZVssZnJlZV0=</key><data>MjMxNTQ1NjUxMg==</data></req>]
  2616:20080731:110334 OK
  2616:20080731:110334 For key [system.uname] received value [Windows AUBREWEIGH 5.1.2600 Windows XP Service Pack 2 Intel IA-32]
  2616:20080731:110334 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>c3lzdGVtLnVuYW1l</key><data>V2luZG93cyBBVUJSRVdFSUdIIDUuMS4yNjAwIFdpbmRvd3MgWFAgU2VydmljZSBQYWNrIDIgSW50ZWwgSUEtMzI=</data></req>]
  2616:20080731:110334 OK
  2616:20080731:110334 For key [vfs.fs.size[c:,free]] received value [30691590144]
  2616:20080731:110334 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>dmZzLmZzLnNpemVbYzosZnJlZV0=</key><data>MzA2OTE1OTAxNDQ=</data></req>]
  2616:20080731:110334 OK
  2616:20080731:110334 For key [vfs.fs.size[c:,total]] received value [39950184448]
  2616:20080731:110334 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>dmZzLmZzLnNpemVbYzosdG90YWxd</key><data>Mzk5NTAxODQ0NDg=</data></req>]
  2616:20080731:110334 OK
  2616:20080731:110334 For key [vm.memory.size[free]] received value [595849216]
  2616:20080731:110334 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>dm0ubWVtb3J5LnNpemVbZnJlZV0=</key><data>NTk1ODQ5MjE2</data></req>]
  2616:20080731:110334 OK
  2616:20080731:110334 For key [vm.memory.size[total]] received value [1063337984]
  2616:20080731:110334 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>dm0ubWVtb3J5LnNpemVbdG90YWxd</key><data>MTA2MzMzNzk4NA==</data></req>]
  2616:20080731:110334 OK
  2616:20080731:110334 In get_min_nextcheck()
  2616:20080731:110334 Sleeping for 60 seconds
  2616:20080731:110434 In process_active_checks('10.2.1.123',10051)
  2616:20080731:110434 For key [system.cpu.util[,system,avg1]] received value [2.233333]
  2616:20080731:110434 XML before sending [<req><host>YXVicmV3ZWlnaA==</host><key>c3lzdGVtLmNwdS51dGlsWyxzeXN0ZW0sYXZnMV0=</key><data>Mi4yMzMzMzM=</data></req>]
  2616:20080731:110434 OK
  2616:20080731:110434 In get_min_nextcheck()
  2616:20080731:110434 Sleeping for 60 seconds
    Tags: None
    • dantheman
      Senior Member
      • May 2006
      • 209
      #2
      I'm not sure what else to try/check here... if anyone else has any ideas, I'd really appreciate it. ...

      It just looks like the agent is not returning a value and just sitting, but I don't know how to kick start it to get it working again. If I run netstat -a on the windows machine I see zabbix waiting for a connection on port 10050, and then I also see an accumulation of connections on port 10050 from the zabbix server. So it looks like they are even taking a while to time out, if they are at all.

      THanks,
      Dan

        Comment

        • trikke
          Senior Member
          • Aug 2007
          • 140
          #3
          Hi dan,

          just to be shure, your hostname in zabbix has to be exactly the same as the "Hostname=" Parm in the Agents Configuration file.
          I see that u bind your agent to a specific IP. What does nslookup for that ip tells?? ( reverse lookup problem?).
          Else try to sniff the traffic on 10050 and 10051, thsi might give u some more hints,

          Greets
          Patrick

            Comment

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