Windows Zabbix_AgentD 1.6 - Stops

[Palmertree]

Windows Zabbix_AgentD 1.6 - Stops

The 1.6 32-bit Windows zabbix_agentd.exe version 1.6 in the bin directory starts but suddenly stops right after a perfmon counter error. Please let me know if you need more information from the logs. This was tested on windows 2003. Also, has anyone else experienced this same behavior?

[rrr]

You're not alone with that problem :

http://www.zabbix.com/forum/showthread.php?t=10555

[Palmertree]

Thanks rrr.

[Jason]

Is this a general problem with 1.6 Agent? If so then it will be a show-stopper in upgrading for us since most of the systems we monitor are windows based.

Can a 1.4 agent be used with a 1.6 server?

[richlv]

Can a 1.4 agent be used with a 1.6 server?

yes, but - make sure to test it

[753713]

Hi,

the 1.4.6 Windows Agent working perfektly on 260 Windows Server with Zabbix Server 1.6.

With Windows Zabbix Agent 1.6 I have the same error.
My Detail-Log:
716:20080922:154920 zabbix_agentd started. ZABBIX 1.6.
716:20080922:154920 In init_perf_collector()
716:20080922:154920 cfg: para: [Server] val [XX.XX.XX.XX]
716:20080922:154920 cfg: para: [ServerPort] val [10051]
716:20080922:154920 cfg: para: [Hostname] val [SCALA-PROD]
716:20080922:154920 cfg: para:[ListenPort] val [10050]
716:20080922:154920 cfg: para: [EnableRemoteCommands] val [1]
716:20080922:154920 Accepted configuration parameter: 'EnableRemoteCommands' = '1'

716:20080922:154920 cfg: para: [DebugLevel] val [5]
716:20080922:154920 cfg: para: [LogFile] val [C:\Programme\ca\zabbix\zabbix_agentd.log]
4036:20080922:154920 zabbix_agentd collector started
1628:20080922:154920 zabbix_agentd listener started
4036:20080922:154920 In GetCounterName() [index:238]
4076:20080922:154920 zabbix_agentd listener started
3504:20080922:154920 zabbix_agentd listener started
1556:20080922:154920 zabbix_agentd active check started [XX.XX.XX.XX:10051]
1556:20080922:154920 In init_active_metrics()
1556:20080922:154920 In send_buffer('XX.XX.XX.XX','10051')
1556:20080922:154920 Values in the buffer 0 Max 100
1556:20080922:154920 refresh_active_checks('XX.XX.XX.XX',10051)
4036:20080922:154920 In GetCounterName() [index:6]
4036:20080922:154920 Unable to add performance counter "\Prozessor(_Total)\Prozessorzeit (%)" to query: Ein erforderliches Argument fehlt oder ist ungültig.


1556:20080922:154920 Sending [{
"request":"active checks",
"host":"SCALA-PROD"}]
1556:20080922:154920 Before read
1556:20080922:154920 Got [{
"response":"success",
"data":[]}]
1556:20080922:154920 In parse_list_of_checks() [{
"response":"success",
"data":[]}]
1556:20080922:154920 In disable_all_metrics()
1556:20080922:154920 In process_active_checks('XX.XX.XX.XX',10051)
1556:20080922:154920 In get_min_nextcheck()
1556:20080922:154920 Sleeping for 1 seconds
1556:20080922:154926 In send_buffer('XX.XX.XX.XX','10051')
1556:20080922:154926 Values in the buffer 0 Max 100
1556:20080922:154926 Sleeping for 1 seconds


Eventlog:
szAppName : zabbix_agentd.exe szAppVer : 0.0.0.0
szModName : zabbix_agentd.exe szModVer : 0.0.0.0 offset : 00002783


Fehlgeschlagene Anwendung zabbix_agentd.exe, Version 0.0.0.0, fehlgeschlagenes Modul zabbix_agentd.exe, Version 0.0.0.0, Fehleradresse 0x00002783.

I have this error on all Windows OS.

Ideas for my Problem?


Christian

[maruscya]

Hello ..

I test agent 1.6 on 3 servers (32 and 64bits) and crash after some minutes...

I roll back to 1.4.5 ...

1.6 agent works realy fine on all linux servers..

[fast.ryder]

Same thing here..

Hey there...

I have a Server 2003 SP2 machine and I have the same exact problem you reported: my agent crashes after trying to query for a Performance Counter that doesnt even use strange characters..

When I switched back to 1.4.6 everything worked great again

This is the error I get: (Portuguese localized version...)

Unable to add performance counter "\Processador(_Total)\% de tempo do processador" to query: Não existe um argumento necessário ou este está incorrecto.

Thanks in advance,

Ivo Pereira
IT Consultant
Portugal

[753713]

I think this is a zabbix agent bug.

this command runnicg perfectly:
C:\typeperf "\Prozessor(_Total)\Prozessorzeit (%)"

"(PDH-CSV 4.0)","\\SCALA-PROD\Prozessor(_Total)\Prozessorzeit (%)"
"09/22/2008 21:25:12.403","3.125000"
"09/22/2008 21:25:13.403","3.125000"
"09/22/2008 21:25:14.403","10.769231"
"09/22/2008 21:25:15.449","6.060606"
"09/22/2008 21:25:16.449","4.687500"
"09/22/2008 21:25:17.449","4.687500"
"09/22/2008 21:25:18.449","5.468750"

[Alexei]

The performance counter related problems is a real headache. We fixed ("fixed") it many times and I am sorry to hear it does not work on some system. It does work in our test environment.

Well, this has to be fixed asap.

[Never]

Hello,

Thanks for reporting this. Registered as ZBX-472.

[fast.ryder]

Performance Counters

Hello, Alexei!

I am a Certified Microsoft Systems Engineer, and I also have this problem.

Please tell me what kind of test platform did you use: patch level, OS version, OS language, etc..

The language of the OS is relevant to the problem because Windows XP / Server actually keeps all the english Performance Counters installed on the system, and another localized copy that is used by the Performance Monitor API.

I have found absolutely no way to use the English counters, but until now I could even read in 1.4.6 counters with portuguese characters like:

\Memória\Bytes de cache
\Processador\Tempo de interrupção

Maybe your test platform has some software update that broke the Performance Monitor API, or changed it someway.

I use, mostly, Windows Server 2003 Service Pack 2 SBS Edition, R2.

Thanks in advance for all the help,

Ivo Pereira
IT Consultant
Portugal

[753713]

the latest beta agent running without problems.

ZABBIX Agent Win32 (service) v1.5.2 (29 April 2008)


Christian

[ogdenous]

Someone opened a bug for this. If you have not done so, vote for this bug in zabbix support bug tracker.

https://support.zabbix.com/browse/ZBX-472

[NOB]

Hi

even on English versions of Windows, where the 1.4.5 Agent worked fine,
the 1.6 agent crashes with the famous error message:

Contents of the Logfile:

4864:20080926:124101 zabbix_agentd started. ZABBIX 1.6.
4864:20080926:124101 In init_perf_collector()
4864:20080926:124101 cfg: para: [Server] val [10.0.0.1]
4864:20080926:124101 cfg: para: [ServerPort] val [10052]
4864:20080926:124101 cfg: para: [Hostname] val [server142]
4864:20080926:124101 cfg: para:[ListenPort] val [10050]
4864:20080926:124101 cfg: para: [StartAgents] val [5]
4864:20080926:124101 cfg: para: [EnableRemoteCommands] val [1]
4864:20080926:124101 Accepted configuration parameter: 'EnableRemoteCommands' = '1'
4864:20080926:124101 cfg: para: [DebugLevel] val [5]
4864:20080926:124101 cfg: para: [LogFile] val [C:\apps\zabbix\Zabbix_agentd.log]
4864:20080926:124101 cfg: para: [Timeout] val [5]
5528:20080926:124101 zabbix_agentd collector started
5828:20080926:124101 zabbix_agentd listener started
5812:20080926:124101 zabbix_agentd listener started
4024:20080926:124101 zabbix_agentd active check started [10.0.0.1:10052]
5836:20080926:124101 zabbix_agentd listener started
5528:20080926:124101 In GetCounterName() [index:238]
4024:20080926:124101 In init_active_metrics()
4024:20080926:124101 In send_buffer('10.0.0.1','10052')
4024:20080926:124101 Values in the buffer 0 Max 100
4024:20080926:124101 refresh_active_checks('10.0.0.1',10052)
4024:20080926:124101 Sending [{
"request":"active checks",
"host":"server142"}]
4024:20080926:124101 Before read
4024:20080926:124101 Got [{
"response":"success",
"data":[]}]
4024:20080926:124101 In parse_list_of_checks() [{
"response":"success",
"data":[]}]
4024:20080926:124101 In disable_all_metrics()
4024:20080926:124101 In process_active_checks('10.0.0.1',10052)
4024:20080926:124101 In get_min_nextcheck()
4024:20080926:124101 Sleeping for 1 seconds
5528:20080926:124101 In GetCounterName() [index:6]
5528:20080926:124101 Unable to add performance counter "\Processor(_Total)\% Processor Time" to query: A required argument is missing or incorrect.


4024:20080926:124104 In send_buffer('10.0.0.1','10052')
4024:20080926:124104 Values in the buffer 0 Max 100
4024:20080926:124104 Sleeping for 1 seconds

Regards

Norbert.