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1.6.2 trouble is going on

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  • Hauke
    Junior Member
    • Nov 2008
    • 14

    #1

    1.6.2 trouble is going on

    Hi,

    2 Host, for host 1 the action is sent, Host 2, a clone of 1 with changed IP, the action is not sent.
    Why?

    Email receiver is super admin, full access to everything.
    Action condition is the the trigger "Ping Check", and ICMP Ping.
    In monitoring overview the host is listed as down after pulling out the network cable, so the trigger is working.
    But NO action is send - for a cloned host, everything is exactly the same except the IP of the host.

    I don't understand that.

    How can I find/enable debug log's with the reason why there was no action sent?
  • elvar
    Senior Member
    • Feb 2008
    • 226

    #2
    Originally posted by Hauke
    Hi,

    2 Host, for host 1 the action is sent, Host 2, a clone of 1 with changed IP, the action is not sent.
    Why?

    Email receiver is super admin, full access to everything.
    Action condition is the the trigger "Ping Check", and ICMP Ping.
    In monitoring overview the host is listed as down after pulling out the network cable, so the trigger is working.
    But NO action is send - for a cloned host, everything is exactly the same except the IP of the host.

    I don't understand that.

    How can I find/enable debug log's with the reason why there was no action sent?

    I'm also having problems with email notifications not being sent on trigger events. I recently upgraded from 1.6.1 to 1.6.2 and since the upgrade no email alerts are sent.
    Last edited by elvar; 10-02-2009, 23:39.

    Comment

    • Calimero
      Senior Member
      • Nov 2006
      • 481

      #3
      Do the users have access rights on the new host ? (if users are created as Super Admins, they have access to everything).

      Access control now impacts notifications too.

      Comment

      • Hauke
        Junior Member
        • Nov 2008
        • 14

        #4
        Originally posted by Calimero
        Do the users have access rights on the new host ? (if users are created as Super Admins, they have access to everything).

        Access control now impacts notifications too.
        "Email receiver is super admin, full access to everything."

        I already added them to super admins to make shure that it is not a rights issue.

        I just exportet my hosts, deleted 1.6.2, deleted the datebase and will start again with a fresh 1.6.1 .

        Comment

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