can't get input power loss of UPS to turn red...

[aprotector]

I have been using the APC_battery template from the cookbook section and I have it monitoring an APC UPS we have. A simple ping is working well if you unplug the network cable because it will go red, as it should.

However, the 'Loss of input power' is green but when I take out the plug to test it, it will stay green even though the input power is gone. When I unplug the network cable it goes gray so it seems like it's using snmp properly, but I just can't get it to go red when the power goes down.

I have it set to disaster....can anyone think of something I need to tweak to get this to work like it should?

[richlv]

post item key, trigger expression and what data are you receiving when you pull the plug

[aprotector]

Name: APC: Loss of Input Power - {HOSTNAME}
trigger expression: {ISC_UPS220v:upsBasicBatteryStatus.last(0)}#2

I don't think I have the necessary thing in the key but I have no idea what to replace it with. What key should I be using to find out if the input power is still on?

[richlv]

you didn't post what data you are receiving for this key

[Vordam]

Hi,

I have exactly the same problem.

My Trigger (from APC_Battery template)
---
Name APC: Loss of Input Power - {HOSTNAME}
Expression: {UPS-1.5k-1:upsBasicBatteryStatus.last(0)}#2
---

Plugged the value is 2
Unplugged = 2



I have Smart-UPS 1500 XLM

Thank you!

[richlv]

and you didn't show us what data item is receiving either...

[Vordam]

This is what you want to know? I get the number 2 and even when I remove the power does not change.

[richlv]

not quite
look at item history (if you pull the plug, you can look at monitoring -> latest data as well). if you always see 2, then that's a problem with your ups - or your interpretatioon ftaahedt.
you can verify value provided with snmpget. if it is not changing, then you can't use that particular oid to detect powerloss.

[ServicesIt]

UPS input power check

This is the check that I use:

{Templ_APC_Battery:upsAdvInputLineVoltage.last(0)} =0
OID: .1.3.6.1.4.1.318.1.1.1.3.2.1.

with severity Disaster