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  • praveen.kurra@tcs.com
    Junior Member
    • May 2009
    • 10

    #1

    Data collection issues

    Hi,

    I am using Zabbix 1.6.2 and trying to monitor few windows servers. I have created custom perfmon counter ans created the Items with agent as "zabbix agent (active)".

    When i enable the item they dont collect any data not show any error in the items screen. but when i change the agent to "zabbix agent (active)" it works fine.

    Am i missing on any conf parameters ? Please suggest
  • richlv
    Senior Member
    Zabbix Certified Trainer
    Zabbix Certified SpecialistZabbix Certified Professional
    • Oct 2005
    • 3112

    #2
    created the Items with agent as "zabbix agent (active)".
    ...
    when i change the agent to "zabbix agent (active)" it works fine.
    that didn't quite make much sense
    if you meant changing to normal/passive, check usual active item problems - that agent has active items enabled in config file, that agent can connect to the server port 10051 (unless you reconfigured this on server), that monitored host name (as set in agentd config file) matches hostname as set in zabbix configuration...
    Zabbix 3.0 Network Monitoring book

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    • thohell
      Junior Member
      • May 2008
      • 3

      #3
      Aside from the settings in zabbix_agentd.conf you must assure that the client you are trying to connect to is actually reachable from the server if you don't want to use passive checks.

      * If you want to use active (client initiated) checks, you need to make sure port 10051 on the server is reachable from the client.

      * If you want to use passive (server initiated) checks, you need to make sure port 10050 on the client is reachable from the server.

      If your client is behind a NAT-translating gateway/firewall your best option is to use active checks, as connecting directly to the from the server would likely require remapping ip's and ports on the external interface to your client.

      If your client is not behind a NAT-translating gateway/firewall, you need to make sure port 10050 are accessible from the server to the client if you want to use passive checks (though active checks will work fine this configuration as well). The easiest way to check this is to telnet to your monitored host, port 10050 from the server. If you connect, the port is available from the server and you should be fine providing your zabbix_agentd.conf is configured correctly.

      If you can reach the client by other means (ping,http,cifs etc.) but no luck conecting to port 10050 you probably have a firewall issue preventing you from connecting. Resolve the issue and try again.

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