E-Mail notificaton understanding

[woisch]

Hi,
for my understanding i need some hints from yours.

If i create a new user for e-mail notification, the user must be part of a usergroup which has at least read permission on the host group which includes the hosts which performed the issue and action.

Is this right or need this user some other configuration?

At the moment its a kind of curious. Only the pre-defined admin receives mails.

I`ve made some test and i see the Status "Problem" under EVENTS but no action will be performed. But i`ve created a same action like the admin have.

I think i forgot some configuration for the user? I am glad for every hint.

Thanks
woisch

[richlv]

yes, your configuration sounds correct.
note that user media can also limits on event severity and time, check that you haven't configured these incorrectly.

[woisch]

The user is configured for 7x24h and receive all messages.

The absolute strange thing is that yesterday everything works fine with my tests and today i want to perform some other tests with the same item/trigger/action/user and it did not work....

That is crazy and i don`t know why.

Do you have some other tips/hint for me?