Problems with SNMP and Cyclades PR1000

[JeffMA]

Hi,

I installed Zabbix to monitoring some routers in the network. But I have some Cyclades PR1000 that aren´t working with SNMP in my Zabbix server.
Always that I create a host with a PR1000 I receive a message: Timeout while connecting to [`IP`:161]. There is no firewall between Zabbix server and the router PR1000. When I try to make a teste with snmpwalk -c public `IP` the message always is: Timeout: No Response from `IP`.

Others routers or computers are working fine with SNMP.

Could someone help me with this problem?

Tks

[richlv]

if snmpwalk fails, it definitely is not a zabbix problem. check that device has snmp enabled actually and what access restrictions it might have. is it switched on ?

[JeffMA]

Yes, the SNMP is on in the device and the comunity has read permissions. The odd thing is that in others NMS the snmp works fine. Like in the OPManager the PR1000 sends snmp information to the NMS. I don´t know if this version of snmp that I installed is the problem or if the problem is the router, because all of the configuration to enable the snmp service in the router was made.

Is there no case like mine?

[richlv]

if snmp works from other hosts, then it's probably access list on the device.

you said "sends" - did you just mean that polling works, or that no polling is performed and only traps are handled ?

[JeffMA]

Problems with SNMP and Cyclades PR1000 - Solved

I found the problem. My router was blocking snmp polling because the source IP was wrong.

Thanks for help.