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Confusing Error Message after Upgrade to 1.6.8

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  • js1
    Member
    • Apr 2009
    • 66

    #1

    Confusing Error Message after Upgrade to 1.6.8

    We had been running 1.6.4 for a while, and I upgraded to 1.6.8 last night. On one of our proxies, I'm seeing the following types of messages:

    Code:
      8425:20091211:103956 Item [myhost1:#63956] error: Not supported by ZABBIX agent
      8425:20091211:103956 Parameter [#63956] is not supported by agent on host [myhost1] Old status [0]
      8425:20091211:103956 Item [myhost2:#59936] error: Not supported by ZABBIX agent
      8425:20091211:103956 Parameter [#59936] is not supported by agent on host [myhost2] Old status [0]
      8425:20091211:103956 Simple check [net.tcp.service[#51896,10.10.10.115]] is not supported
      8425:20091211:103956 Parameter [#51896] is not supported by agent on host [myhost3] Old status [0]
    I check the latest data and all checks for the hosts listed in these messages seem to still be working. Is this just 1.6.8 being more verbose? What do these messages mean and can they be removed or suppressed? Thanks for any help.
  • richlv
    Senior Member
    Zabbix Certified Trainer
    Zabbix Certified SpecialistZabbix Certified Professional
    • Oct 2005
    • 3112

    #2
    Code:
    net.tcp.service[#51896,10.10.10.115]
    that looks suspicious, do you really have items with such keys ?
    Zabbix 3.0 Network Monitoring book

    Comment

    • js1
      Member
      • Apr 2009
      • 66

      #3
      Originally posted by richlv
      Code:
      net.tcp.service[#51896,10.10.10.115]
      that looks suspicious, do you really have items with such keys ?

      As you've probably already surmised, those numbers are the itemid field in the items table. 51896 is the itemid for a "Ping check" with "icmpping" as the key. This check works. When I check the items for that host, the only item that has "net.tcp.service" as the key is the SSH check, which also works.

      I've looked at a couple of others that I listed, and they're similar. The checks on the hosts work, but somehow after upgrading to 1.6.8 these messages show up.

      Comment

      • richlv
        Senior Member
        Zabbix Certified Trainer
        Zabbix Certified SpecialistZabbix Certified Professional
        • Oct 2005
        • 3112

        #4
        so you see that on a single proxy only, never on zabbix server itself ? did you upgrade both proxy and server ?
        maybe check proxy db, are correct item keys inserted in there ?
        Zabbix 3.0 Network Monitoring book

        Comment

        • js1
          Member
          • Apr 2009
          • 66

          #5
          Originally posted by richlv
          so you see that on a single proxy only, never on zabbix server itself ? did you upgrade both proxy and server ?
          That's right, only on the proxies. Server and proxies were all upgraded to 1.6.8.

          maybe check proxy db, are correct item keys inserted in there ?
          I ran SELECT * FROM items WHERE itemid=51896;

          prevvalue is NULL on the proxy db and 1 on the server db. Proxy db also has ZBX_NOTSUPPORTED under error.

          Proxy db:
          Code:
          +--------+------+----------------+-----------------------------------------+-----------+--------+-------------+----------+-------+---------+--------+------------+-----------+------------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+------------------+-------------+------------+------------+------------+------------+--------------------------------------------------------------------------------+-------------+
          | itemid | type | snmp_community | snmp_oid                                | snmp_port | hostid | description | key_     | delay | history | trends | nextcheck  | lastvalue | lastclock  | prevvalue | status | value_type | trapper_hosts | units | multiplier | delta | prevorgvalue | snmpv3_securityname | snmpv3_securitylevel | snmpv3_authpassphrase | snmpv3_privpassphrase | formula | error            | lastlogsize | logtimefmt | templateid | valuemapid | delay_flex | params                                                                         | ipmi_sensor |
          +--------+------+----------------+-----------------------------------------+-----------+--------+-------------+----------+-------+---------+--------+------------+-----------+------------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+------------------+-------------+------------+------------+------------+------------+--------------------------------------------------------------------------------+-------------+
          |  51896 |    3 | public         | interfaces.ifTable.ifEntry.ifInOctets.1 |       161 |  10149 |             | icmpping |    30 |      90 |    365 | 1260903536 | NULL      | 1260798152 | NULL      |      0 |          3 |               |       |          0 |     0 | NULL         |                     |                    0 |                       |                       | 1       | ZBX_NOTSUPPORTED |           0 |            |      51891 |          0 |            | DSN=<database source name>\nuser=<user name>\npassword=<password>\nsql=<query> |             | 
          +--------+------+----------------+-----------------------------------------+-----------+--------+-------------+----------+-------+---------+--------+------------+-----------+------------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+------------------+-------------+------------+------------+------------+------------+--------------------------------------------------------------------------------+-------------+
          Server db:
          Code:
          +--------+------+----------------+-----------------------------------------+-----------+--------+-------------+----------+-------+---------+--------+------------+-----------+------------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+-------+-------------+------------+------------+------------+------------+--------------------------------------------------------------------------------+-------------+
          | itemid | type | snmp_community | snmp_oid                                | snmp_port | hostid | description | key_     | delay | history | trends | nextcheck  | lastvalue | lastclock  | prevvalue | status | value_type | trapper_hosts | units | multiplier | delta | prevorgvalue | snmpv3_securityname | snmpv3_securitylevel | snmpv3_authpassphrase | snmpv3_privpassphrase | formula | error | lastlogsize | logtimefmt | templateid | valuemapid | delay_flex | params                                                                         | ipmi_sensor |
          +--------+------+----------------+-----------------------------------------+-----------+--------+-------------+----------+-------+---------+--------+------------+-----------+------------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+-------+-------------+------------+------------+------------+------------+--------------------------------------------------------------------------------+-------------+
          |  51896 |    3 | public         | interfaces.ifTable.ifEntry.ifInOctets.1 |       161 |  10149 | Ping check  | icmpping |    30 |      90 |    365 | 1260911846 | 1         | 1260911818 | 1         |      0 |          3 |               |       |          0 |     0 | NULL         |                     |                    0 |                       |                       | 1       |       |           0 |            |      51891 |          0 |            | DSN=<database source name>\nuser=<user name>\npassword=<password>\nsql=<query> |             | 
          +--------+------+----------------+-----------------------------------------+-----------+--------+-------------+----------+-------+---------+--------+------------+-----------+------------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+-------+-------------+------------+------------+------------+------------+--------------------------------------------------------------------------------+-------------+
          Last edited by js1; 16-12-2009, 00:17. Reason: incorrect information

          Comment

          • richlv
            Senior Member
            Zabbix Certified Trainer
            Zabbix Certified SpecialistZabbix Certified Professional
            • Oct 2005
            • 3112

            #6
            what about SELECT * FROM items WHERE key_ like '%net.tcp.service%' ?
            Zabbix 3.0 Network Monitoring book

            Comment

            • js1
              Member
              • Apr 2009
              • 66

              #7
              Originally posted by richlv
              what about SELECT * FROM items WHERE key_ like '%net.tcp.service%' ?
              On Zabbix server:
              Code:
              mysql> SELECT * FROM items WHERE key_ like '%net.tcp.service%' and hostid=10149;
              +--------+------+----------------+----------+-----------+--------+-----------------------+----------------------+-------+---------+--------+------------+-----------+------------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+-------+-------------+------------+------------+------------+------------+--------+-------------+
              | itemid | type | snmp_community | snmp_oid | snmp_port | hostid | description           | key_                 | delay | history | trends | nextcheck  | lastvalue | lastclock  | prevvalue | status | value_type | trapper_hosts | units | multiplier | delta | prevorgvalue | snmpv3_securityname | snmpv3_securitylevel | snmpv3_authpassphrase | snmpv3_privpassphrase | formula | error | lastlogsize | logtimefmt | templateid | valuemapid | delay_flex | params | ipmi_sensor |
              +--------+------+----------------+----------+-----------+--------+-----------------------+----------------------+-------+---------+--------+------------+-----------+------------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+-------+-------------+------------+------------+------------+------------+--------+-------------+
              |  44825 |    7 |                |          |       161 |  10149 | SSH server is running | net.tcp.service[ssh] |    60 |       7 |    365 | 1261001538 | 1         | 1261001478 | 1         |      0 |          3 |               |       |          0 |     0 | NULL         |                     |                    0 |                       |                       | 0       |       |           0 |            |      44022 |          1 |            |        |             | 
              +--------+------+----------------+----------+-----------+--------+-----------------------+----------------------+-------+---------+--------+------------+-----------+------------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+-------+-------------+------------+------------+------------+------------+--------+-------------+
              1 row in set (0.00 sec)
              On proxy:
              Code:
              mysql> SELECT * FROM items WHERE key_ like '%net.tcp.service%' and hostid=10149;
              +--------+------+----------------+----------+-----------+--------+-------------+----------------------+-------+---------+--------+------------+-----------+-----------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+-------+-------------+------------+------------+------------+------------+--------+-------------+
              | itemid | type | snmp_community | snmp_oid | snmp_port | hostid | description | key_                 | delay | history | trends | nextcheck  | lastvalue | lastclock | prevvalue | status | value_type | trapper_hosts | units | multiplier | delta | prevorgvalue | snmpv3_securityname | snmpv3_securitylevel | snmpv3_authpassphrase | snmpv3_privpassphrase | formula | error | lastlogsize | logtimefmt | templateid | valuemapid | delay_flex | params | ipmi_sensor |
              +--------+------+----------------+----------+-----------+--------+-------------+----------------------+-------+---------+--------+------------+-----------+-----------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+-------+-------------+------------+------------+------------+------------+--------+-------------+
              |  44825 |    7 |                |          |       161 |  10149 |             | net.tcp.service[ssh] |    60 |      90 |    365 | 1261001538 | NULL      |      NULL | NULL      |      0 |          3 |               |       |          0 |     0 | NULL         |                     |                    0 |                       |                       | 0       |       |           0 |            |      44022 |          1 |            |        |             | 
              +--------+------+----------------+----------+-----------+--------+-------------+----------------------+-------+---------+--------+------------+-----------+-----------+-----------+--------+------------+---------------+-------+------------+-------+--------------+---------------------+----------------------+-----------------------+-----------------------+---------+-------+-------------+------------+------------+------------+------------+--------+-------------+
              1 row in set (0.04 sec)

              Comment

              • richlv
                Senior Member
                Zabbix Certified Trainer
                Zabbix Certified SpecialistZabbix Certified Professional
                • Oct 2005
                • 3112

                #8
                well, that all looks correct, so i'd say - report on the tracker
                Zabbix 3.0 Network Monitoring book

                Comment

                • js1
                  Member
                  • Apr 2009
                  • 66

                  #9
                  Originally posted by richlv
                  well, that all looks correct, so i'd say - report on the tracker
                  done... https://support.zabbix.com/browse/ZBX-1559

                  Comment

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