ZBX_TCP_READ() failed [Interrupted system call]

[alucard95]

Hello,

I know a lot of people have the same errors message but I try all I saw in the forum and it not works for me.

Zabbix server version:

Zabbix Server (daemon) v1.8.1 (revision 9702) (27 January 2010)
Compilation time:  Feb 17 2010 12:23:54

Zabbix agent version:

ZABBIX Agent Win32 (service) v1.8 (revision 8563) (7 December 2009)
Compilation time:  Dec  7 2009 21:23:12

I create a UserParameter on my agent

UserParameter=pingstatus[*],cscript.exe /nologo c:\zabbix\ping.vbs $1

But I found this error in zabbix_server.log

16075:20100219:114543.125 Item [hostName:pingstatus[IPaddress]] error: Get value from agent failed: ZBX_TCP_READ() failed [Interrupted system call]
 16075:20100219:114543.152 ZABBIX Host [hostName]: first network error, wait for 15 seconds

I check on the zabbix_agentd.log in debugging mode and all seems to be allright

 4064:20100219:144324.646 Run remote command [cmd /C "cscript.exe /nologo c:\zabbix\ping.vbs IPaddress"] Result [1] [1]...
  4064:20100219:144324.646 Sending back [1]

So, the error is not on the agent.

I test zabbix_get on my zabbix server

ZabbixServer:~$ /usr/local/bin/zabbix_get -s xxx.xxx.xxx.xxx -k pingstatus[IPaddress]
1

I put my zabbix server in debugging mode

13211:20100219:110654.344 In substitute_simple_macros (data:'pingstatus[172.28.55.131]')
 13211:20100219:110654.344 In get_value() key:'pingstatus[172.28.55.131]'
 13211:20100219:110654.344 In get_value_agent() host:'hostName' addr:'192.168.210.10' key:'pingstatus[IPaddress]'
 13211:20100219:110654.594 Sending [pingstatus[IPaddress]
....
 13211:20100219:110657.344 Timeout while answering request
 13211:20100219:110657.344 Item [SRV-FS01MAU3:pingstatus[IPaddress]] error: Get value from agent failed: ZBX_TCP_READ() failed [Interrupted system call]
 13211:20100219:110657.344 In zabbix_log()
...
 13211:20100219:110657.344 End of zabbix_log()
 13211:20100219:110657.344 End of get_value():NETWORK_ERROR

When i use zabbix_get, it works but not with zabbix_server. Is anybody an idea of the origin of the problem??

Thanks for your help.

[alucard95]

Ok,

shame on me , the problem was very simple.

I increase timeout value on zabbix_server.conf to 10 (was 3) and it works...

[dusito]

Already increase timeout but problem still not been solved

I've got the same problem, and then tried to add a parameter " net.tcp.port[10.30.7.34,10050]" to check whether Zabbix agent still alive,
Any result which Agent too busy & can not response to Z server (event at that time performance quite low)
Bellow is error msg from Zabbix server:
---------------------------------------
9303:20100608:144420.538 In get_value_agent() host:'GT_ShareSys_Mainsite_Web03' addr:'10.30.7.34' key:'TCPCon'
9303:20100608:144430.539 Item [GT_ShareSys_Mainsite_Web03:TCPCon] error: Get value from agent failed: ZBX_TCP_READ() failed [Interrupted system call]
9303:20100608:144430.562 Disabling ZABBIX host [GT_ShareSys_Mainsite_Web03]
subject: [GT_ShareSys][High]GT_ShareSys_Mainsite_Web03-Server GT_ShareSys_Mainsite_Web03 is unreachable: PROBLEM
message: Server GT_ShareSys_Mainsite_Web03 is unreachable: PROBLEM