1.8.2 - Unable to update user informations if a media is defined

[richlv]

it's been a while, but can you try with svn head version of the frontend ? would be nice to see that it's resolved, or figure out the cause.

[karo2k9]

i checked the last svn build - nothing changed.

here i have a POST-Dump. Maybe it helps.

POSTDATA=sid=a4938qav0b6d1a0b
&form_refresh=1
&form=update
&config=0
&userid=100100000000012
&user_groups%5B100100000000017%5D=100100000000017
&user_groups%5B100100000000020%5D=100100000000020&user_groups%5B100100000000022%5D=100100000000022
&user_medias%5B0%5D%5Bmediaid%5D=100100000000218&user_medias%5B0%5D%5Bmediatypeid%5D=100100000000001
&user_medias%5B0%5D%5Bperiod%5D=1-7%2C00%3A00-23%3A59%3B
&user_medias%5B0%5D%5Bsendto%5D=ithelpdesk%40renamed.com
&user_medias%5B0%5D%5Bseverity%5D=63
&user_medias%5B0%5D%5Bactive%5D=0
&perm_details=0
&alias=helpdesk
&name=Usersupport
&surname=Surnamerenamed
&user_type=1
&lang=en_gb
&theme=default.css
&autologout_visible=yes
&autologout=900
&refresh=30
&rows_per_page=50
&url=tr_status.php
&save=Save

[richlv]

sid looks suspiciously short, but i can't really make much out of that output.
you have tried different browsers, right ?

anyway, if the problem persists, please report it on the tracker (and add the revision, db, distributed setup, auth, post debug... whatever information might be relevant), thanks.

[karo2k9]

ok, thanks for your help.

I'll investigate a little further and set up an other instance of Zabbix to check if the problem still exist there.
... and yes, i have tried different browsers

[karo2k9]

Problem solved

Hi!
Good news
The problem has been located after some investigation from User "simix".

You get this error only if you have php-eaccelerator installed!
Simply remove the package and the problems were gone.

Further bug (not reported to zabbix so far) solved by this:
If you want to save a new template you get an error like
"can't link groups"

So keep in mind not to install php-eaccelerator on zabbix servers!

Karo2k9

[simix]

Some more info for those checking this forum later:

The reported issues show up with eAccelerator 0.9.6 and 0.9.6.1 in combination with PHP 5.1.6 on RHEL5. I have created a ticket here http://eaccelerator.net/ticket/430

In my tests no problems were found with eAccelerator 0.9.5.3 and with APC 3.0.19 as an alternative PHP cache.

Regards,
Simon