Zabbix 1.8.2 Ping/Traceroute Problem

[mawoh]

Good morning.

We have just started to use Zabbix for monitorring our coustomers`s systems.
so my knowlegde about zabbix is not at high level :-)

My Problem:
Zabbix 1.8.2 is running on an ubuntu server 10.04. Everything works fine. I can monitor the systems with the agent. And I also can use the discovery for searching http-sites for example.

But the ping/traceroute function does not work.
If I want to ping a system in the map, I only get a white field with the error discription "connection refused".

With terminal, everything works fine. I can ping systems. I can use ping /fping / traceroute etc.

I tried several soloutions: set suid bit / control the path of fping in the zabbix.conf .... but nothing helped.

So please help me :-)

Very much thanks to you all and have a nice day!

[tchjts1]

http://www.zabbix.com/documentation/1.8/start

shell> chown root:zabbix /usr/sbin/fping
shell> chmod 710 /usr/sbin/fping
shell> chmod ug+s /usr/sbin/fping

[mawoh]

thanks for the answer,

these permission have been set, but it still don`t work.
the problem is in the map. when I point on a system and select ping or traceroute, only a emtpy box appears. the path for the command is /bin/ping-c3 and /usr/bin/traceroute. I also tried it with fping but there is also no reaction.

[babudro]

In RHEL traceroute is in /bin rather than /usr/bin, so I did

ln -s /bin/traceroute /usr/bin/

to make traceroute work. So if you haven't done it already, you might want to do "which ping" and "which traceroute" to make sure they are where Zabbix is expecting them to be.

There's probably a way to change the Zabbix path, but this was a quick fix that will not need duplicating whenever Zabbix is upgraded.

[prasanna1976]

same problem

Have you managed to find a solution for your problem?

Thank you,
Buddhika

[dickinson]

I have the same issue...anyone could help us?

[EnigmA-X]

Can you try to run both commands, after logging in as root and do a 'su - zabbix' ? Please share the output with us.

[airtonarantes]

My solution

I have just solved this problem here in my work, the problem were that zabbix_server daemon weren't running, after I have started this service the zabbix works fine.... as I'm using FreeBSD I did this:

/usr/local/etc/rc.d/zabbix_server restart

By using linux systems:

/etc/init.d/zabbix_server restart



I hope that this help you

[dickinson]

I think that it's running 'cause when i type ps -A i can see several Zabbix_server entries. In addition, in temp folder, there is a zabbix_server.pid and zabbix_server.log...BUT in the GUI it says: "Zabbix server is running: No"

I'm almost sure this's the problem..because ping and tracert were working fine some week ago..

I googled but i didnt find anything which helped me..