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IT Services issues with linked tigger and Depends on tiggers

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  • julio
    Junior Member
    • May 2010
    • 1

    #1

    IT Services issues with linked tigger and Depends on tiggers

    Hi,

    Scenery
    I've zabbix 1.6.6 and zabbix 1.8.2 on both server I've defined triggers like this in order to launch a trigger when the router site is down
    HTML Code:
    Triger name: "Mequinenza-not-connected"
    Expresion-> {Mequinenza:icmpping.last(0)}=0
    _____________________________________________________
    The trigger depends on->
                      H_Barbastro_WAN1 not-connected
                      H_Barbastro_WAN2 not-connected
    _____________________________________________________
    
    Event generation-> Normal
    On the other hand I've defined the "IT Services" to obtain the site uptime LSA so the configuration is

    HTML Code:
    Site: Mequinenza
    Status calculation algorithm:  "Problem, if at least one child has a problem"
    Calculate SLA: "Yes"
    Link to trigger?: "Mequinenza-not-connected"
    ISSUE

    "IT Service" work fine when only site trigger is launched, IT Service calculate well the LSA percent and Trigger alert send the mail as well.

    But when the main site go down (in our case the core "H_Barbastro"), we are notified only about the core unavailability (no core and sub site unavailability), that is right, but no changes has been made over the "IT Services" Mequinenza LSA, so for us this site is ok, but we know that this value is wrong because if the core has been down over 1 day obviously the sub site (Mequinenza site) has been unavailable 1 day too.

    I believe than dependency would only affect to Dashboard view and Actios, I don'k know if it is a issue or if Zabbix work as I describe, if it work as it, may be could be keep on mind for instance have a check box to specify how the dependency are going to work (Action Yes/No, Dashboard Yes/No, IT Services Yes/No ...)

    Regards,
    Julio
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