HP inside Agents - value has unkown type

[woisch]

Hi,

have installed zabbix 1.8.2 and monitor hp servers with the insight agents. In previous versions that was no problem. But in 1.8.2 i got t he following error in the zabbix log:

135000.588 Item [server01:HPcontrollerRollupStatus.1] error: OID [.1.3.6.1.4.1.232.3.2.2.1.1.6.0] value has unknown type [0x80]
 23875:20100709:135001.822 Item [server01:HPcontrollerRollupStatus.2] error: OID [.1.3.6.1.4.1.232.3.2.2.1.1.6.1] value has unknown type [0x80]
 23876:20100709:135002.232 Item [server01:HPenclosureRollupStatus0.1] error: OID [.1.3.6.1.4.1.232.3.2.3.1.1.11.0.1] value has unknown type [0x80]
 23877:20100709:135003.162 Item [server01:HPenclosureRollupStatus0.2] error: OID [.1.3.6.1.4.1.232.3.2.3.1.1.11.0.2] value has unknown type [0x80]
 23878:20100709:135004.763 Item [server01:HPenclosureRollupStatus1.1] error: OID [.1.3.6.1.4.1.232.3.2.3.1.1.11.1.1] value has unknown type [0x80]
 23874:20100709:135005.627 Item [server01:HPenclosureRollupStatus1.2] error: OID [.1.3.6.1.4.1.232.3.2.3.1.1.11.1.2] value has unknown type [0x80]
 23875:20100709:135006.829 Item [server01:HPsystemStateChassisStatus] error: OID [.1.3.6.1.4.1.232.2.1.3.0] value has unknown type [0x80]
 23876:20100709:135007.240 Item [server01:HPsystemStateCoolingUnitStatusCombined] error: OID [.1.3.6.1.4.1.232.6.2.6.1.0] value has unknown type [0x80]
 23877:20100709:135008.186 Item [server01:HPsystemStateGlobalSystemStatus] error: OID [.1.3.6.1.4.1.232.6.1.3.0] value has unknown type [0x80]
 23878:20100709:135009.797 Item [server01:HPsystemStateMemoryDeviceStatusCombined] error: OID [.1.3.6.1.4.1.232.6.2.14.4.0] value has unknown type [0x80]
 23874:20100709:135010.666 Item [server01:HPsystemStatePowerSupplyStatusCombined] error: OID [.1.3.6.1.4.1.232.6.2.9.1.0] value has unknown type [0x80]
 23875:20100709:135011.854 Item [server01:HPsystemStateTemperatureStatusCombined] error: OID [.1.3.6.1.4.1.232.6.2.6.3.0] value has unknown type [0x80]
 23876:20100709:135012.257 Item [server02:HPcontrollerRollupStatus.1] error: OID [.1.3.6.1.4.1.232.3.2.2.1.1.6.0] value has unknown type [0x80]
 23877:20100709:135013.207 Item [server02:HPcontrollerRollupStatus.2] error: OID [.1.3.6.1.4.1.232.3.2.2.1.1.6.1] value has unknown type [0x80]
 23878:20100709:135014.821 Item [server02:HPenclosureRollupStatus0.1] error: OID [.1.3.6.1.4.1.232.3.2.3.1.1.11.0.1] value has unknown type [0x80]
 23874:20100709:135015.693 Item [server02:HPenclosureRollupStatus0.2] error: OID [.1.3.6.1.4.1.232.3.2.3.1.1.11.0.2] value has unknown type [0x80]
 23875:20100709:135016.861 Item [server02:HPenclosureRollupStatus1.1] error: OID [.1.3.6.1.4.1.232.3.2.3.1.1.11.1.1] value has unknown type [0x80]
 23876:20100709:135017.266 Item [server02:HPenclosureRollupStatus1.2] error: OID [.1.3.6.1.4.1.232.3.2.3.1.1.11.1.2] value has unknown type [0x80]
 23877:20100709:135018.233 Item [server02:HPsystemStateChassisStatus] error: OID [.1.3.6.1.4.1.232.2.1.3.0] value has unknown type [0x80]
 23878:20100709:135019.843 Item [server02:HPsystemStateCoolingUnitStatusCombined] error: OID [.1.3.6.1.4.1.232.6.2.6.1.0] value has unknown type [0x80]
 23874:20100709:135020.718 Item [server02:HPsystemStateGlobalSystemStatus] error: OID [.1.3.6.1.4.1.232.6.1.3.0] value has unknown type [0x80]
 23875:20100709:135021.886 Item [server02:HPsystemStateMemoryDeviceStatusCombined] error: OID [.1.3.6.1.4.1.232.6.2.14.4.0] value has unknown type [0x80]
 23876:20100709:135022.297 Item [server02:HPsystemStatePowerSupplyStatusCombined] error: OID [.1.3.6.1.4.1.232.6.2.9.1.0] value has unknown type [0x80]
 23877:20100709:135023.261 Item [server02:HPsystemStateTemperatureStatusCombined] error: OID [.1.3.6.1.4.1.232.6.2.6.3.0] value has unknown type [0x80]

How can i fix this?

[Wonderer]

If you try from zabbix server command line:

snmpget -v 1 -c public server01_IP .1.3.6.1.4.1.232.2.1.3.0

what is the output?

Is new 1.8.2 compiled with the SNMP support?

Try to create a new SNMP item with the same OID like in the template. Sometimes after upgrades SNMP items may broke.

[woisch]

snmpget -v 1 -c public 10.10.0.201 .1.3.6.1.4.1.232.2.1.3.0
Error in packet
Reason: (noSuchName) There is no such variable name in this MIB.
Failed object: SNMPv2-SMI::enterprises.232.2.1.3.0

Yes it should be compiled with SNMP. How can i check this?

[Wonderer]

snmpget -v 1 -c public 10.10.0.201 .1.3.6.1.4.1.232.2.1.3.0
Error in packet
Reason: (noSuchName) There is no such variable name in this MIB.
Failed object: SNMPv2-SMI::enterprises.232.2.1.3.0

It seems that you server on the address 10.10.0.201 do not have SNMP support for HP insight agents. Or may be you are using different parameters (version is not 1, port is not 161, community is not "public") for SNMP. Please check it with your system admins. You need to receive some "positive" answer from snmpget first.

Yes it should be compiled with SNMP. How can i check this?

When you start zabbix_server in the zabbix_server log check the first lines. Something like:

 11490:20100630:224256.958 Starting zabbix_server. Zabbix 1.8.1 (revision 9702).
 11490:20100630:224256.958 **** Enabled features ****
 11490:20100630:224256.958 SNMP monitoring:       YES
 11490:20100630:224256.958 IPMI monitoring:       YES
 11490:20100630:224256.958 WEB monitoring:        YES
 11490:20100630:224256.958 Jabber notifications:   NO
 11490:20100630:224256.958 ODBC:                   NO
 11490:20100630:224256.958 SSH2 support:          YES
 11490:20100630:224256.958 IPv6 support:           NO
 11490:20100630:224256.958 **************************

[summerhh]

Did you resolve this problem. I have having the same issue on my server. can you please help?