1.8.3 - Problem with key log[]

[Vincent60]

Hi everybody,

I encountered a problem with a item using the key log[].
Agent and server are both 1.8.3.

My item is configured like this:
Type: ZABBIX agent (active)
Key: log["path_log_file",,"UTF-8",100]
Type of Information: Log
Interval: 10 sec

The log can be accessed by all. (777)
In zabbix_agentd.conf, the hostname is the same as in the frontend.

Active checks are enabled:
zabbix_agentd.conf:
#DisableActive=1

But I don't see any data in Latest data.
Does somebody knows how to solve this problem?

Thank you for help.

[EnigmA-X]

Are you receiving other values from this host properly?

Check your zabbix_agentd.log file to locate any issues. Also, you can try to become the zabbix user (do 'su - zabbix' as root) and check if you can read the targeted logfile.

Please share the outcome with us

[Vincent60]

Hello,
Thanks a lot for your reply.
Yes, I am receiving other values from this host.

I don't see any issues in the zabbix_agentd.log:

24637:20101105:140728.422 Zabbix Agent started. Zabbix 1.8.3 (revision 13936).
 24638:20101105:140728.435 zabbix_agentd collector started
 24639:20101105:140728.435 zabbix_agentd listener started
 24640:20101105:140728.436 zabbix_agentd listener started
 24641:20101105:140728.436 zabbix_agentd listener started
 24642:20101105:140728.436 zabbix_agentd active check started [x64lmwbiejw.hp.erp.sncf.fr:10051]

I tried to set the DebugLevel to 4, but I don't see any info of this item.
My zabbix user (His name is not zabbix, perhaps my problem comes from this) has read access to the targeted log file.