How to Delay E-mail Triggers

[subba5678]

Hi ,

I want to send/trigger e-mail alerts after a delay of 10 mins when a service is down service is down for a time period 10 Mins . if the service is down for 3 mins the alert should appear on the dashboard and that should not send the Email alert , It should send the email alert only if the service is down for 10 Mins . Please help me how to do this .

Thanks,
Subbu

[prote]

Take a look at Configuration -> Actions and there click on an user. In the right table you see "Action operations" and a row with "Delay". Click on edit and slow down your Messages

An alternitive is to use the remote commands and save the triggers in a file. Via Cron and Bash you can filter the messages exactly as you want ...

[subba5678]

Hi prote,

Thanks for the update , but i want the triggers delay for particular time for particular service . i have define all the services in a single action .IF Possible can u please post me the trigger experssion for that so i can give the particular for the service.

Thanks,
Subbu

[prote]

You could use for instance expressions like this:
({mytemplate:myitem.last(0)}>6)&(mytemplate:myitem .min(300)}>4)

It depends on the item which things works and are meaningful. You have to try a lot

[qix]

You could use a notification level trigger that just uses last(0).
Then, make that trigger dependent on an other trigger that uses max(xxx) or min(xxx) for a time based delay with a higher severity.

Now make you actions so the notification level triggers do not send messages, but your higher levels do.

I used this to monitor disks that were running full.

[subba5678]

Hi All,

Thanks for the help . I changed the template to the below format and able to get the dealy Triggers .


Trigger Expression:

{BLR-NOC-02:icmpping[172.25.100.12,3,300,32,100].max(300)}=0&{BLR-NOC-02:icmpping[172.25.100.12,3,300,32,100].min(300)}=0

@nelsonab: Thanks for the help.


Thanks,
Subbu