zabbix ping No route to host

[supertek]

Hello,
I have an issue with the 1.8.3 release installed on Ubuntu server 11.04.
My problem is that when I want to Ping my hosts from a map (right click on the host --> Ping) I get this error message : No route to host.
But i can ping this host from the machine (Ubuntu server), so i've deducted that it doesn't come from my server or network configuration but from zabbix configuration, am I wrong?
Can you help me please?

[Davidus]

Can you share script which you using for ping?

[supertek]

I don't use a specific script, i've just installed zabbix, do I need a specific script?
If there is a script installed in zabbix where can I find it (what path)?
Thanks.

[Davidus]

go to Administration ---> Scripts
you might need to change something in default ping script

[supertek]

I have 2 scripts:
Ping --> with the command /bin/ping -c 3 {HOST.CONN}
Traceroute --> with the command /usr/bin/traceroute {HOST.CONN}


I've checked on my server and I haven't the file ping, I think i have to use the file fping no?
About the script Traceroute, same thing, the file traceroute doesn't exist, where can I find it??

Thanks for your precious help.

[supertek]

I've installed traceroute, so now i've the file, but what can I do for the ping?

[supertek]

Oups, I was looking in the wrong path, So I have the right files, but still doesn't work any idea??

[Davidus]

so, /bin/ping is exact path where your ping on your server?
also, make sure zabbix user has permissions to ping

[supertek]

zabbix have the good rights.
In my zabbix-server.conf the path for ping is FpingLocation=/usr/bin/fping
But I also hav the file /bin/ping in my server
I'am lost, is it normal? they have to be the same??

[Davidus]

forget about fping for a while
do you have ping under /bin/

/bin/ping -c 3 {HOST.CONN}
this is basically path you ping, you might have ping in different directory, it depends on which distribution of OS are you running…
try whereis ping command, if output doesn’t looks like ping: /bin/ping this means that you have to change path of ping in zabbix script

[dima_dm]

Check SELinux policy on server.

[supertek]

After a whereis ping, I have the good path /bin/ping
I forget to mention, the both ping and traceroute script doesn't work.

[dima_dm]

After a whereis ping, I have the good path /bin/ping
I forget to mention, the both ping and traceroute script doesn't work.

Do you see error in Web Interface (Dashboard):
ZABBIX SERVER IS RUNNING NO?
Check config file
/etc/zabbix/zabbix_server.conf
StartTrappers=1
ListenPort=10051
/var/www/html/zabbix/conf/zabbix.conf.php
$ZBX_SERVER_PORT = "10051";
$ZBX_SERVER = "10.14.1.16";

Check PORT Zabbix Trappers and IP ZBX_SERVER. Do your zabbix_server listen port Zabbix Trappers TCP 10051?
P.S. ping and traceroute work via Zabbix Trappers on zabbix_server. It is very important if web interface Zabbix and process zabbix_server run on different hosts.

[supertek]

Yes I see ZABBIX SERVER IS RUNNING NO.
I change this like you said:

/etc/zabbix/zabbix_server.conf
StartTrappers=1
ListenPort=10051

But I don't find this file, impossible to find this file with the whereis command /var/www/html/zabbix/conf/zabbix.conf.php

[dellcouponcodes]

go to Administration ---> Scripts
you might need to change something in default ping script

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