I have created an Action with escalations enabled. In that action I have defined two Action Operations. Both of the action operations have the following parameters:
Step: From: 1
Step: To: 0 (infinity)
Step: Period: 0 (the action itself has period set to 60)
Operation type: Send message
Send only to: -all-
Default message: checked
Conditions: Event acknowledged = "Not Ack"
The only parameter that is different between the 2 action operations is the "Send message to". For one action I have it send to the user group "Zabbix administrators". For the other action I have it send to a new user group I created called "Escalation group". Each of those groups has a user with a Script media type defined.
So when the Action gets triggered, I expect both action operations to execute - each user's script should be executed every 60 seconds. However, that is not what I am seeing. When the Action gets triggered, only the first operation is executing, because only the user in the "Zabbix administrators" group has his script execute every 60 seconds. The user in the "Escalation group" never has his script execute - it doesn't execute at all.
I set up the Action pretty much the same way as the Zabbix manual says in Chapter 21. Escalations and repeated notifications, part 6 - Escalate to Boss (except I changed the Step so both operations should execute on Step 1).
Step: From: 1
Step: To: 0 (infinity)
Step: Period: 0 (the action itself has period set to 60)
Operation type: Send message
Send only to: -all-
Default message: checked
Conditions: Event acknowledged = "Not Ack"
The only parameter that is different between the 2 action operations is the "Send message to". For one action I have it send to the user group "Zabbix administrators". For the other action I have it send to a new user group I created called "Escalation group". Each of those groups has a user with a Script media type defined.
So when the Action gets triggered, I expect both action operations to execute - each user's script should be executed every 60 seconds. However, that is not what I am seeing. When the Action gets triggered, only the first operation is executing, because only the user in the "Zabbix administrators" group has his script execute every 60 seconds. The user in the "Escalation group" never has his script execute - it doesn't execute at all.
I set up the Action pretty much the same way as the Zabbix manual says in Chapter 21. Escalations and repeated notifications, part 6 - Escalate to Boss (except I changed the Step so both operations should execute on Step 1).