Zabbix send me in twice the mail

[adrien]

Hi from france

For some time, zabbix (1.8.2 with Mysql 5.1) send me the duplicate alerts. I have 2 PROBLEM and 2 OK mail for the same alert.

I join with two capture : 1 => Log of action / 2 => configuration of the action (with email)




I have not found solutions for my problem. Do you have any ideas ?

Sorry for my english

[Bill Wang]

Hi from france

For some time, zabbix (1.8.2 with Mysql 5.1) send me the duplicate alerts. I have 2 PROBLEM and 2 OK mail for the same alert.

I join with two capture : 1 => Log of action / 2 => configuration of the action (with email)

[ATTACH]4766[/ATTACH]
[ATTACH]4767[/ATTACH]

I have not found solutions for my problem. Do you have any ideas ?

Sorry for my english

You just got the error that I have met before, add "Trigger value = Problem" in condition field.

[adrien]

Thanks for your reponse.
but I do not see how to do while keeping my trigger.
Can you explain to me

[heaje]

I believe Bill_Wang is referring to adding that condition in your Action, not the trigger itself.

[adrien]

Thank for your reponses.
I made tree attempts :
- I added the condition for problem and i have 1 mail for PROBLEM and 2 mails for OK

- I added the condition for ok and i have 2 mails for PROBLEM and 1 mail for OK

- I added the condition for ok and problem and i have 2 mails for PROBLEM et 2 mails for OK

Do you hanve any ideas ? Again

[adrien]

Nobody for help me ? I have no solutions and my boss want's solutions. Please

[Bill Wang]

Nobody for help me ? I have no solutions and my boss want's solutions. Please

Hi Adrien,

Attached is the settings of action on my server, hope it can helps you.

[adrien]

Hi Bill Wang

I just made this operation, but i have again mail in twice for "ok" but not for "problem".

[Bill Wang]

Hi Bill Wang

I just made this operation, but i have again mail in twice for "ok" but not for "problem".

Hi Adrien,

Could you upload the screenshot of your trigger setting?

[mrhery122]

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[adrien]

I'll put a capture before and after modification

[Bill Wang]

I'll put a capture before and after modification

I want to know the trigger settings, not action settings.

[adrien]

Sorry. I have the screen shot

[adrien]

I have localized the problem in the users. With some testing, I changed the user's action group and I noticed that he always sent an email to the admin user.

[jstefano]

I have localized the problem in the users. With some testing, I changed the user's action group and I noticed that he always sent an email to the admin user.

Hi Adrian

sorry to reopening an old treat, but... how did you fix it? I have exactly the same problem!

Thanks for your help in advance

Jan