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  • hrebello
    Junior Member
    • May 2006
    • 4

    #1

    Problem to use Admin account

    Guys,

    I have installed the Zabbix today, but I cannot access the web site using Admin account.
    I am not receiving any error message, just when I try to log in using Admin user without password, I am backing to the home page.

    Why is it happening ? What I must do ?

    Thank you.
    Hugo
  • erisan500
    Senior Member
    Zabbix Certified Specialist
    • Aug 2005
    • 285

    #2
    did you loaded the default data (data.sql) into your sql server?
    EriSan
    Zabbix Certified Specialist

    Comment

    • hrebello
      Junior Member
      • May 2006
      • 4

      #3
      Problem to use Admin account

      Yes I did.

      Comment

      • erisan500
        Senior Member
        Zabbix Certified Specialist
        • Aug 2005
        • 285

        #4
        ehrm, do you see a "configuration" tab in the menu after you log in?
        EriSan
        Zabbix Certified Specialist

        Comment

        • hrebello
          Junior Member
          • May 2006
          • 4

          #5
          Problem to use Admin account

          The log in doesn´t working.

          I just see on top of the page the following option.

          LASTEST VALUES TRIGGERS QUEUE ALARMS ALERTS NETWORKS MAPS GRAPHS SCREENS IT SERVICES HOME ABOUT STATUS OF ZABBIX AVAILABILITY REPORT

          Comment

          • erisan500
            Senior Member
            Zabbix Certified Specialist
            • Aug 2005
            • 285

            #6
            i think your frontend is borked. Can you copy the frontend again and try again pls.
            EriSan
            Zabbix Certified Specialist

            Comment

            • hrebello
              Junior Member
              • May 2006
              • 4

              #7
              Problem to use Admin account

              Not yet,

              What the logs file can I see if there is any problem ?

              Comment

              • nicolargo
                Junior Member
                • Jun 2006
                • 3

                #8
                I have exactly the same problem than hrebello.
                I have followed the installation process but when i try to connect with the default login (Admin / <empty password>), Zabbix return me:
                [ERROR:Login name or password is incorrect]

                Any idea ?

                Comment

                • nicolargo
                  Junior Member
                  • Jun 2006
                  • 3

                  #9
                  It is working, i have re-apply this:

                  shell> cd ../data
                  shell> cat data.sql |mysql -u<username> -p<password> zabbix

                  ...

                  Nico

                  Comment

                  • mellentino
                    Junior Member
                    • Jun 2006
                    • 1

                    #10
                    Originally posted by nicolargo
                    It is working, i have re-apply this:

                    shell> cd ../data
                    shell> cat data.sql |mysql -u<username> -p<password> zabbix

                    ...

                    Nico
                    I tried this step too, even making change to the password values via myadmin
                    none works.... still displays "Connected as guest"

                    any more suggestions ? I also noticed in the installation documentation there's
                    no images.sql in /data directory

                    regards

                    Comment

                    • Tárcio Rodrigues Bezerra
                      Junior Member
                      • Jun 2007
                      • 1

                      #11
                      Panic upgrading from 1.1 to 1.4 version

                      Hi,

                      After upgrading zabbix server and database from 1.1 to 1.4, I´m passing by many problems. One of this problems is that when I log in using admin account, the config menu doesn´t appear.

                      Another problem: Althought my upgraded database is perfectly accessed via phpmyadmin, nothing appears via frontend.

                      Someone help me!!!

                      Regards

                      Comment

                      • Coder
                        Member
                        • Mar 2007
                        • 38

                        #12
                        Many bugs in Zabbix 1.4!!!!

                        have same problem when try new zabbix 1.4 with Oracle10g DB, on Zabbix 1.1.6 have not this problem. Some days I try to solve a problem, but it does not turn out yet I can login only as guest (userid=0).

                        I think to be rollback to version Zabbix 1.1.6
                        Last edited by Coder; 15-06-2007, 18:18. Reason: forget

                        Comment

                        • psmith
                          Junior Member
                          • May 2007
                          • 5

                          #13
                          Check your system time and make sure it is correct.

                          Comment

                          • Coder
                            Member
                            • Mar 2007
                            • 38

                            #14
                            Originally posted by psmith
                            Check your system time and make sure it is correct.
                            Yes system time correct (synchronized every 1hour with тез server) and timezone MSD also configured in php.ini

                            Comment

                            • tanabay
                              Junior Member
                              • Oct 2004
                              • 25

                              #15
                              Hi,

                              I have the same problem, After upgrading zabbix server and database from 1.1.6 to 1.4, I´m passing by many problems. One of this problems is that when I log in using admin account, the config menu doesn´t appear.

                              Someone help me!!!

                              Regards

                              Comment

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