2.06 active checks not working

[mattc]

Hi,
we are using 2.06 server and clients and are not able to receive any data from the hosts with active checks.

The hosts are out on the internet connecting back to the server and are setup correctly using discovery so server ports and firewalls seem to be ok.

using the OS windows template and the following config on the windows agent

StartAgents=0
ServerActive=123.51.xxx.xxx
LogFile=c:\zabbix\zabbix_agentd.log

under GUI and "latest data" there is no information.

sample of host debug
5488:20130611:141958.147 In collect_perfstat()
5488:20130611:141958.154 collect_perfstat() counterpath:'\System\Processor Queue Length' old first:0 second:0
5488:20130611:141958.160 collect_perfstat() counterpath:'\System\Processor Queue Length' new first:0 second:0
5488:20130611:141958.164 collect_perfstat() '\System\Processor Queue Length' calculated value:0.000000
5488:20130611:141958.169 collect_perfstat() counterpath:'\Processor(3)\% Processor Time' old first:60853593750 second:130153979970747170
5488:20130611:141958.174 collect_perfstat() counterpath:'\Processor(3)\% Processor Time' new first:60863437500 second:130153979981530849
5488:20130611:141958.179 collect_perfstat() '\Processor(3)\% Processor Time' calculated value:8.716218
5488:20130611:141958.185 collect_perfstat() counterpath:'\Processor(2)\% Processor Time' old first:60649687500 second:130153979970747170
5488:20130611:141958.190 collect_perfstat() counterpath:'\Processor(2)\% Processor Time' new first:60660000000 second:130153979981530849
5488:20130611:141958.194 collect_perfstat() '\Processor(2)\% Processor Time' calculated value:4.369372
5488:20130611:141958.197 collect_perfstat() counterpath:'\Processor(1)\% Processor Time' old first:60757968750 second:130153979970747170
5488:20130611:141958.200 collect_perfstat() counterpath:'\Processor(1)\% Processor Time' new first:60768125000 second:130153979981530849
5488:20130611:141958.203 collect_perfstat() '\Processor(1)\% Processor Time' calculated value:5.818320
5488:20130611:141958.205 collect_perfstat() counterpath:'\Processor(0)\% Processor Time' old first:59601093750 second:130153979970747170
5488:20130611:141958.208 collect_perfstat() counterpath:'\Processor(0)\% Processor Time' new first:59610937500 second:130153979981530849
5488:20130611:141958.211 collect_perfstat() '\Processor(0)\% Processor Time' calculated value:8.716218
5488:20130611:141958.214 collect_perfstat() counterpath:'\Processor(_Total)\% Processor Time' old first:60465585937 second:130153979970747170
5488:20130611:141958.217 collect_perfstat() counterpath:'\Processor(_Total)\% Processor Time' new first:60475625000 second:130153979981530849
5488:20130611:141958.220 collect_perfstat() '\Processor(_Total)\% Processor Time' calculated value:6.905027
5488:20130611:141958.222 End of collect_perfstat()
5548:20130611:141958.808 In send_buffer() host:'123.51.xxx.xxx' port:10051 values:0/100
5548:20130611:141958.814 End of send_buffer():SUCCEED
5548:20130611:141958.820 Sleeping for 1 second(s)

anyhelp appreciated. thanks

[tchjts1]

I've never tried it that way, but I would put StartAgents to at least 1 and restart the agent. See if that gives you any resolution.

You may also need to define Server= even if you are only using Active checks.

I'd at least do those as troubleshooting steps.

[tchjts1]

I'd also take a look at the Zabbix server log and see if there was anything pertinent in there.

[mattc]

I'd also take a look at the Zabbix server log and see if there was anything pertinent in there.

thanks, I tried your suggestion above and it did not work. I have / am looking in the server log for anything obvious.

When I set up the host in the gui, what is the interface setting supposed to be for the "active check" hosts?

you cannot put a zero value in the ip addess / hostname or port. If I put a zero in there, or 0.0.0.0 it reads the server agent config. If I put the internet IP of the host in there, zabbix complains its unreachable (because it is, as expeced)

I dont really understand why its not working, I have set it up according to the documentation and dont believe I am doing anything out of the ordinary by using active only checks.

I must be missing something simple ...

a frustrating day

cheers

[tchjts1]

I use a mix of passive and active checks. I also use auto-registration of the hosts. Prior to the introduction of Auto-registration, for active checks to work, you had to have the value on the host in zabbix_agentd.conf for Hostname= be an exact match (including case sensitive) as to what you manually entered in the GUI on the Zabbix server.

So if you are not using auto-registration, you would want to check that and make sure those are correct. But if they weren't correct, in the Zabbix server log you would see many entries of "sending active checks to <host>, <host> not found".

Maybe Rich will see this post and be able to pinpoint what is wrong.

[mattc]

Solved

thanks for the assistance with this issue, I worked it out and explained it here

https://www.zabbix.com/forum/showthread.php?p=133933#post133933

-Matt