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2.0.9: duplicate alert/recover messages

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  • pxsh
    Junior Member
    • Oct 2013
    • 14

    #1

    2.0.9: duplicate alert/recover messages

    Hi, I´m having issues with duplicate alert/recover messages.

    Conditions:
    Maintenance status not in "maintenance"
    Trigger value = "PROBLEM"
    Trigger severity >= "High"

    Subject: {TRIGGER.STATUS}: {TRIGGER.NAME}
    Message: PROBLEM: {TRIGGER.NAME}. Time: {EVENT.TIME}

    Action operations:
    1 step, send to Zabbix admins group, SMS.


    This is what I receive:
    SMS 1, the unwanted/unknown source one:
    "Trigger: Zabbix agent on <server> is unreachable for 5 minutes"

    SMS 2, the one I´ve configured:
    "PROBLEM: Zabbix agent on <server> is unreachable for 5 minutes. Time: 11:02:00"

    Where does the first SMS come from ?
    I cannot find any configuration that forces out this one.. I have no other actions defined for SMS and definitely no actions that have message that starts with "Trigger:".

    Thanks in advance.

    Issue solved: deleted actions and recreated them with same settings. Problem solved...
    Last edited by pxsh; 16-12-2013, 16:14.
  • BDiE8VNy
    Senior Member
    • Apr 2010
    • 680

    #2
    You could isolate the responsive action by adding a unique identifier into the message.
    You might also be interested in Zabbix action simulator.

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