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Zabbix Frontend Installation Wizard is Looping after PHP Variable Check

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  • kgrewal
    Junior Member
    • Jun 2018
    • 4
    #1

    Zabbix Frontend Installation Wizard is Looping after PHP Variable Check

    I installed Zabbix 3.4 on RHEL 7 with MySQL, and made all the necessary configuration changes. When I select the "Next" button on the frontend installer wizard, I am taken to the php initialization page. All fields are marked as
    "OK". When I click the "Next' button, I am taken back to the previous screen, and so on. Has anyone experienced this issue before? It is similar to this issue from Zabbix v2.4: (https://support.zabbix.com/browse/ZBX-9063) , but I have tried the solution presented there, which does not work.
    Tags: None
    • kernbug
      Senior Member
      • Feb 2013
      • 330
      #2
      Originally posted by kgrewal
      I installed Zabbix 3.4 on RHEL 7 with MySQL, and made all the necessary configuration changes. When I select the "Next" button on the frontend installer wizard, I am taken to the php initialization page. All fields are marked as
      "OK". When I click the "Next' button, I am taken back to the previous screen, and so on. Has anyone experienced this issue before? It is similar to this issue from Zabbix v2.4: (https://support.zabbix.com/browse/ZBX-9063) , but I have tried the solution presented there, which does not work.
      Hi,

      Please show permissions for the Zabbix web frontend directory.

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        • kgrewal
          Junior Member
          • Jun 2018
          • 4
          #3
          Hi,

          These are the permissions for /usr/share/zabbix, the directory where the PHP files are located, is this what you meant?

          drwxrwxrwx 13 apache zabbix 4096 Jun 25 14:44 zabbix

          For context, httpd is running with user apache, group zabbix as per the recommendation of (https://support.zabbix.com/browse/ZBX-9063)

            Comment

            • kernbug
              Senior Member
              • Feb 2013
              • 330
              #4
              Originally posted by kgrewal
              Hi,

              These are the permissions for /usr/share/zabbix, the directory where the PHP files are located, is this what you meant?

              drwxrwxrwx 13 apache zabbix 4096 Jun 25 14:44 zabbix

              For context, httpd is running with user apache, group zabbix as per the recommendation of (https://support.zabbix.com/browse/ZBX-9063)
              Also, if session.save_path parameter from php.ini is not writable - sessions will not work. Please, check this parameter.

                Comment

                • kgrewal
                  Junior Member
                  • Jun 2018
                  • 4
                  #5
                  Yes, that directory is writeable, and I can see the session data being written there when I navigate between the two pages of the setup wizard that I can see.

                    Comment

                    • kgrewal
                      Junior Member
                      • Jun 2018
                      • 4
                      #6
                      Hi, I figured out the issue, it was a problem with the routing done by our load-balancer, not a Zabbix issue. Thanks for the assistance.

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