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  • dthacker
    Member
    • Feb 2014
    • 42

    #1

    New Install-Items are showing "Not Supported"

    OS: Oracle Linux 6.5
    Zabbix version 2.2, installed from Zabbix repositories
    Agent Version: 2.2

    I'm a first time zabbix user. I was able to install the server without incident, but I'm having some problems adding items to my first server. The cpu.util and cpu.load items show green for one pass and then get a red checkmark that says "Not supported". From researching, I can't tell if that means they are improperly configured or truly not supported.

    How can I get these tests working.

    TIA
    Cheers!
    Dave
  • dthacker
    Member
    • Feb 2014
    • 42

    #2
    replying with additional info

    My zabbix server is at 10.53.154.73
    My first agent install is 10.53.154.14

    My goal is to get some kind of CPU load test for the remote server install set up on the Zabbix server.

    I have two cpu items defined for this server on the zabbix main.
    • server.cpu.load
    • server.cpu.util

    (of course I have the proper server name in the definition)
    Type=Zabbix Agent
    Host Interface = 10.53.154.14:10050T
    Type of Information=Numeric (Float)

    When I attempt to telnet from the Zabbix Server to monitored server on port 10050, I connect briefly, then I am disconnected. THe Zabbix 1.8 book says this could indicate a misconfigured zabbix_agentd.conf file. I have the following settings pointing back to the zabbix server:

    Server=10.53.154.73
    ListenIP=10.53.154.14
    ServerActive=10.53.154.73:10051

    Any pointers to settings, documentation, or better debug methods is welcome. If you need additional info from the configs. let me know.

    Thanks In Advance

    Dave

    Comment

    • aib
      Senior Member
      • Jan 2014
      • 1615

      #3
      1) It's not important to configure key ListenIP. More important is to configure key Hostname which has to be absolutely the same as you configure on Zabbix server Item configuration

      2) For debug purposes you can setup DebugLevel=4 which save all debug information in LogFile (which can be also configured)

      3) To test that the agent works you can use command from server
      Code:
      zabbix_get -s 10.53.154.14 -k agent.version
      If you get the answer it means that the agent works correctly and replay with correct answer

      4) To check the CPU information you can use same command just slightly change the name of key
      Code:
      zabbix_get -s 10.53.154.14 -k system.cpu.load[,avg5]
      Sincerely yours,
      Aleksey

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