Action message returns multiple values even though it is not supposed to

[luddite]

Hi there,

I was testing around different things, and I've instructed Zabbix to email me only one item value when it needs to send a message about something particular.

So the default message actually looks like this:

Trigger: {TRIGGER.NAME}
Trigger status: {TRIGGER.STATUS}
Trigger severity: {TRIGGER.SEVERITY}
Trigger URL: {TRIGGER.URL}

Item values:

1. {ITEM.NAME1} ({HOST.NAME1}:{ITEM.KEY1}): {ITEM.VALUE1}


Original event ID: {EVENT.ID}

However, when I do get an email, it looks like this:

Trigger: /etc/passwd has been changed on Eugey
Trigger status: PROBLEM
Trigger severity: Warning
Trigger URL:

Item values:

1. Checksum of /etc/passwd (Eugey:vfs.file.cksum[/etc/passwd]): 764147716
2. *UNKNOWN* (*UNKNOWN*:*UNKNOWN*): *UNKNOWN*
3. *UNKNOWN* (*UNKNOWN*:*UNKNOWN*): *UNKNOWN*

Original event ID: 8191



How can I remove the 2nd and 3rd item value? I was sure that removing it from the template would do the job.

Thanks in advance!

[luddite]

Well?

Does anyone have any ideas? Please?

[aib]

Configuration -> Actions -> (select action) -> (edit Default Message and Recovery message)