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Triggers do not generate actions

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  • sknight
    Junior Member
    • Feb 2019
    • 3

    #1

    Triggers do not generate actions

    Hi everyone,

    I'm a newbie to Zabbix but I absolutely love it so far. I've had an issue in which triggers are not generating actions (in my case, emails). I have Zabbix configured so that problems are generated correctly when something happens, but those problems don't cause any actions. Here's what I've checked:
    • The trigger is enabled
    • The action is enabled and configured to email everyone in the admin group immediately.
    • My user is in the admin group
    • The only condition on the action is to ensure that only Warning level problems and above cause notifications
    • I have my email address configured in my account, and it is enabled for all problem severities, all times of the day, and every day.
    • My SMTP settings are correct; I use the same settings on other systems.
    Here is what the Problems table shows when an example problem occurs:

    Click image for larger version

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    As you can see, no actions are generated.

    Any ideas? Thank you!
  • DmitryL
    Senior Member
    Zabbix Certified SpecialistZabbix Certified Professional
    • May 2016
    • 278

    #2
    Make sure that user group which is mentioned as a recipient in your action, has at least read permissions to the host group in which this npweb host is.

    Comment

  • sknight
    Junior Member
    • Feb 2019
    • 3

    #3
    That was it! I know it had to be something simple I was missing. Thanks.

    Comment

    • daniel-linux
      Junior Member
      • Jul 2024
      • 1

      #4
      I have the same problem and I couldn't solve it. Detail: All trigger actions are triggered by the Super-Admin user. Can anyone help me?

      Comment

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