Zabbix can't see Windows agent

[mahohmei]

I'm brand new to Zabbix. I successfully got the server installed on a RHEL 7.6 server, and I'm successfully monitoring other RHEL servers--however, I'm having difficulty with Windows servers.

I added a Windows server as a host to Zabbix, then installed the Zabbix agent on the Windows server--also opening port TCP/10050 on the Windows server on which I'm trying to run the agent.

Using https://www.zabbix.com/documentation.../windows_agent as a reference, I have the Zabbix agent installed and running. When I restart Zabbix Agent on the Windows server, the log file shows me the below; however, the "ZBX" indicator remains greyed out...Zabbix can see the agent via ping, but not via Zabbix.

 10480:20190227:114414.430 Zabbix Agent stopped. Zabbix 3.0.25 (revision 89098).
 10628:20190227:114414.761 Starting Zabbix Agent [psy-entman]. Zabbix 3.0.25 (revision 89098).
 10628:20190227:114414.764 **** Enabled features ****
 10628:20190227:114414.766 IPv6 support:          YES
 10628:20190227:114414.767 TLS support:            NO
 10628:20190227:114414.768 **************************
 10628:20190227:114414.769 using configuration file: C:\zabbix_agentd.conf
 10628:20190227:114414.772 agent #0 started [main process]
  8204:20190227:114414.774 agent #1 started [collector]
  8384:20190227:114414.776 agent #2 started[listener #1]
  8548:20190227:114414.777 agent #3 started[listener #2]
  4196:20190227:114414.778 agent #4 started[listener #3]
  8392:20190227:114414.779 agent #5 started [active checks #1]

I'm using the out-of-the-box template for Windows servers.

Thoughts?

Thanks!

[Andrzej PAwlik]

Zabbix agent can work in two mode Passive and Active.

Ping is a Simple Check from Zabbix server.

Zabbix Agent - item from Zabbix agent from passive mode on the host (see red or green icon ZBX on wep page Zabbix)

Zabbix Agent (active) - item from zabbix agent from active mode (ZBX icon is grey).

old knowledge https://blog.zabbix.com/multiple-ser...gent-sure/858/

[dimir]

Make sure the template Template OS Windows is successfully attached to host psy-entman. Go to Configuration -> hosts -> psy-entman -> items and make sure it has items of type Zabbix agent.

[AlessandroInfo]

Hi, did you verify if the Windows Firewall block the agent? If you have other firewall install on the server, you need to able the agent into the firewall.
Ciao,
Alessandro