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Notifications of problems after leaving the maintenance window

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  • Dimasmir
    Junior Member
    • Sep 2018
    • 5

    #1

    Notifications of problems after leaving the maintenance window

    Hello.

    During service windows notification aboud problems are suppressed However, if the maintenance window is over and the problem is not resolved, the notification will not come.
    This behavior leads to the fact that the problem is not notified to the responsible persons.
    Does anyone know how to set up notifications so that problems that begin in the maintenance window and are not resolved after the maintenance window is complete, notifications come.


  • rnalrd
    Junior Member
    • Jun 2015
    • 9

    #2
    I really would like to know the answer to this question too...

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    • rnalrd
      Junior Member
      • Jun 2015
      • 9

      #3
      Found the culprit: need to remove condition Problem is not suppressed. Pause operations for suppressed problems option (Operations tab) it's enough to delay notifications after maintenance period has ended, if the problem is not resolved.

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