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  • d31m0s
    Junior Member
    • Jan 2019
    • 11

    #1

    ZBX_TCP_READ() timed out

    Hi All,

    I can not get any data from a server agent, and I receive this error:
    Get value from agent failed: ZBX_TCP_READ() timed out

    Zabbix Agent is installed and running on a Suse 12 and any SeLinux, SuSEfurewall2 are disabled.

    Some other servers in the same subnet are working.

    If I run this command from the Zabbix server:
    zabbix_get -s "serverip" -p 10050 -k system.uptime
    Answer:
    Zabbix_get:Timeout while executing operation

    On the other hand, the communication is ok if I try the connection from Zabbix server with:
    nc -v -z "serverip" 10050
    or
    telnet "serverip" 10050

    Server hostname in Zabbix frontend is the same as the server name.

    Trying tcpdump the communications looks ok and packages are transmiting.
    tcpdump -i any -n tcp port 10050

    I don't know what else could I try. Any other ideas to find where the problem is?

    Thank you very much.
  • d31m0s
    Junior Member
    • Jan 2019
    • 11

    #2
    Finally, we found that the problem was on the routing table.
    The route to contact Zabbix frontend was different.

    Just adapting the routing table to the default gateway.

    Comment

    • d31m0s
      Junior Member
      • Jan 2019
      • 11

      #3
      Hi, I had to modify the file /etc/sysconfig/network/routes in the host and assign the correct default gateway in the route.
      Otherwise when I was executing the
      traceroute command to zabbix frontend, it was showing diferent hops.

      Comment

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