SNMP discover -EMC VPLEX-

[angelhc]

Hello all!
I'm trying to discover all Virtual Directors on a EMC VPLEX but the discovery rule fails when I try to obtain the SNMPINDEX with a SNMP "error: (genError) A general failure occured" message.

The OID is correct because I try on the console but (always a but...) at the end of the snmpwalk I can see the same message that I found on the Zabbix frontend:

Error in packet.
Reason: (genError) A general failure occured
Failed object: SNMPv2-SMI::enterprises.1139..........

If I make a snmpget of the failed object it's ok and no error appears.

As I read on google (a lot of forum posts) there's a workarround changing the snmpd.conf adding this two lines to increase the timeout of the daemon:
agentXTimeout 60
agentXRetries 10
But it doesn't resolve the problem.

My server is 2.0.4

Any ideas?

Thanks in advance!

[johansen]

AFAIK there is a problem with some SNMP and some VPLEX versions.
Check EMC support and/or update to the latest VPLEX OS Version and this should be solved

[angelhc]

Thanks johansen!
We already create the ticket with our EMC support, any news will be published here.
Regards.

[angelhc]

Ok, it's solved.
EMC says there's a bug on the vplex version that we use that if you erase one LUN, who it's hardcoded on an xml file, the snmpwalk can't find the object.
Regards.

[eskytthe]

Hi angelhc

Would you like to share your templates, scripts or experience in monitoring the VPLEX / EMC san solution?
I have a VPLEX and VNX (5400) setup I have to monitor.

BR
Erik
(eskytthe)

[psychodelic]

Same Problems

Hi angelhc,
we have the same Problem now, do you remember the solution.
We update the VPLEX to new Firmware but nothing helps.
Or do you know your old SR Number to tell these EMC.
Thanks a lot

[Gurft]

What version of VPLEX code are you on now? I can take a look and see if we have anything in the knowledge base about it. I personally haven't run into this before.