Missing data due to another passive request unsuccessful

[aspzabbix]

I have been trying to resolve the missing data issue for perf_counter[\Terminal Services\Total Sessions] and perf_counter[\Terminal Services\Active Sessions].
Data query from DB showing that data is missing and it occurs for different server.

Agent is connected to proxy and we had check the logs and found that the only error message for the host as per attached
Tried to increase the unreachable period/delay, increased the polling interval, trying passive and active agent, increase timeout to 30 however having same issue.

Issue occurred on Zabbix 4.4 and we had upgraded to Zabbix 5.0.1 and having same issue as well.
Attached error message from one of the host and proxy poller details

Any idea to resolve this data missing issue?
Will the failure of wmi.getall causing issue for other passive request for the host?

Thanks