Zabbix-5.0 JIRA Webhook Integration Problem

[burakkiymaz]

Hi,

I'm getting 404 error like below while testing Zabbix 5.0 Jira Webhook. I attached my configurations.

While trying create issue on server cli with using api, the issue with named OY-xxx succesfully created.
Can anyone help me?

System Informations:

Server OS:
Red Hat Enterprise Linux Server release 7.8 (Maipo)

Zabbix server:
zabbix_server (Zabbix) 5.0.1
Revision c2a0b03480 25 May 2020, compilation time: May 28 2020 09:08:56

JIRA Version:
Jira v7.12.1



"
Media type test failed.

• Sending failed: Request failed with status code 404 Check debug log for more information.

"

Thanks a lot..

[burakkiymaz]

Hi,

When I removed the part from port number in jira_url it worked. So it should be like this:

https://somedomain.com:8444

[yugansh_goyal]

I am using the Cloud version and passing the following url for jira_url:
somedomain.atlassian.net

Getting 404 error. Upon research found out the following:
The Rest call that Zabbix makes while testing is:
<cloud_url>/rest/servicedeskapi/latest/servicedesk/<service desk ID>/requesttype/<request type ID/field
whereas as per the Jira Service desk documentation, the correct endpoint is:
<cloud_url>/rest/servicedeskapi/servicedesk/<service desk ID>/requesttype/<request type ID/field

(difference in the endpoints in bold)

Not sure why zabbix is using the wrong endpoint. Is this working for anybody?