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Get value from agent failed: cannot connect to: [4] Interrupted system call

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  • IteaAgain
    Junior Member
    • Mar 2018
    • 13

    #1

    Get value from agent failed: cannot connect to: [4] Interrupted system call

    Hello,

    i have a strange problem.

    My environment / network is a little bit complex, but that seems not to be the problem.

    I have a zabbix server in a LAN, a zabbix-proxy in a DMZ and a icewarp-server (zabbix-agent host) in another DMZ, which should get monitored.

    The connection between zabbix-proxy and zabbix-server is OK. The zabbix-proxy is monitoring also some other hosts in the same DMZ which is OK.
    My problem is the icewarp-server in the other DMZ. Even if i have network connection between the zabbix-proxy and the icewarp-server, i did not get values from it in zabbix.

    i can ping between zabbix-proxy and icewarp-server, i have also captured the packets on icewarp-server while trying a zabbix-get, which i can see transmitted.

    There is no firewall on icewarp-server and selinux is in permissive mode.
    Also zabbix-agent occupies port 10050 on icewarp server, it is just not working.

    To get it together:
    - network between zabbix-proxy and zabbix-agent is OK
    - no local firewall on zabbix-agent host
    - selinux in permissive mode
    - ping between proxy and agent host is OK
    - telnet to 10050 on zabbix-agent host is timing out
    - zabbix shows error "Get value from agent failed: cannot connect to [[192.168.127.1]:10050]: [4] Interrupted system call"
    - zabbix-agent log shows no error
  • ellakong
    Junior Member
    • Jun 2021
    • 1

    #2
    I meet the same issue too in Zabbix 4.2.1, who could help to answer this question?

    Comment

    • marianogedisman
      Member
      • Oct 2021
      • 78

      #3
      Same error here. No idea what could be causign it.

      Comment

      • gsalvin
        Junior Member
        • Dec 2022
        • 2

        #4
        Same issue , how do you solved it ?

        Comment

        • IteaAgain
          Junior Member
          • Mar 2018
          • 13

          #5
          Never solved at all, sorry.

          Comment


          • gsalvin
            gsalvin commented
            Editing a comment
            Thanks for answering
        • Shooter75
          Junior Member
          • Jul 2023
          • 3

          #6
          Hi All.

          What version of server/proxy and agent you use?
          Is version the same?

          I have same issue between SRV6.0.19LTS and agents v6.0.19 and 5.0.7
          My new monitored instances excellent reporting its statuses, but old instances reports only to old server.
          I think - compatibility matrix, and need to upgrade old agents to actual server version.

          Comment

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