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  • tmiller
    Junior Member
    • Oct 2020
    • 2

    #1

    Admin can log in, other users cannot

    SOLVED!

    I have been using a Zabbix 2.x server on Centos 7 for several years to monitor a small cluster. My colleagues asked me to set up another server for an IoT project.

    I installed Zabbix 5.0 on Centos 8 from the zabbix.com repository. I have it running, logging its own server data via zabbix_agent, plus I have it monitoring theprototype IoT device for this project via zabbix_sender. All seems to be working fine--data, graphs, etc. I even have SELinux running.

    I went to give my colleagues access to Zabbix. I created user_groups, host_groups, created users. User groups are tied to host groups, which are tied to hosts. I also created an unpriviliged user for myself, so I can see what a restricted user will see. The users have priviliges from Zabbix_User to Zabbix_Super_Administrator. All authentication is set to Internal.

    None of the created users can log in. The only user who logs in successfully is Admin (whose password I changed a long time ago).

    I don't think that it should make any difference that I have moved the link to zabbix from http://my.address/zabbix to http://my.address/something_else.

    How do I troubleshoot from here? I have searched the Internet, but find no one with my problem (lots of people who don't capitalize Admin were found).

    Ted Miller in Indiana
    Last edited by tmiller; 20-10-2020, 21:56. Reason: Add solved at the beginning.
  • tmiller
    Junior Member
    • Oct 2020
    • 2

    #2
    SOLVED!

    For anyone else who makes this mistake, I had misunderstood the difference between the fields "Name" and "Alias" in the user creation/edit form. To set the record straight:
    Alias: what is commonly known as a "Login Name", i.e. the name you type at the login prompt.
    Name: what is commonly called "First Name", to go along with "Surname", commonly known as "Last Name"

    Is there a way to make something as "SOLVED" in this forum?

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    • richlv
      Senior Member
      Zabbix Certified Trainer
      Zabbix Certified SpecialistZabbix Certified Professional
      • Oct 2005
      • 3112

      #3
      You might want to vote on https://support.zabbix.com/browse/ZBXNEXT-1215 .
      Zabbix 3.0 Network Monitoring book

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