Configuration Issue

[dspoja]

Hello,

I've installed Zabbix server 2.4 and agent (to monitor other services on the server) on AWS EC2 instance designated to be a Zabbix server. I configured it following the instructions in the installation guide on the Zabbix site. When I go to http://mysserver/zabbix, I see the Welcome screen. I click on the Next button, and I see the check of pre-requisites screen. All the options are green and OKed. When I click on Next, it takes me back to the Welcome screen. I can't seem to be get past the 2nd screen where prerequisites are checked. I don't see any errors in the zabbix server or agent logs. Do you have any idea why I might be getting stuck in this configuration loop?

EDIT: During installation, I did update /etc/httpd/conf.d/zabbix.conf to conform to Apache 2.4 standard. I also commented out the directive for api directory since that directory does not exist in /usr/share/zabbix. I suspect that my issue is Apache related but I am not sure what is causing it. Here is my zabbix.conf file:

#
# Zabbix monitoring system php web frontend
#

Alias /zabbix /usr/share/zabbix

<Directory "/usr/share/zabbix">
    Options FollowSymLinks
    Require all granted

    php_value max_execution_time 300
    php_value memory_limit 128M
    php_value post_max_size 16M
    php_value upload_max_filesize 2M
    php_value max_input_time 300
    php_value date.timezone America/New_York
</Directory>

<Directory "/usr/share/zabbix/conf">
    Require all denied
    <Files *.php>
        Require all denied
    </Files>
</Directory>

#<Directory "/usr/share/zabbix/api">
#    Require all denied
#    <Files *.php>
#        Require all denied
#    </Files>
#</Directory>

<Directory "/usr/share/zabbix/include">
    Require all denied
    <Files *.php>
        Require all denied
    </Files>
</Directory>

<Directory "/usr/share/zabbix/include/classes">
    Require all denied
    <Files *.php>
        Require all denied
    </Files>
</Directory>

Thank you very much for your help.

[dspoja]

Issue resolution

It turns out that the issue was documented for installation from source, but not from package. I installed from package, but I found the solution by stumbling across https://support.zabbix.com/browse/ZBX-9063.
What I did is update the permissions (770) and user access (root:apache) for /var/lib/php/5.5 directory, and that allowed me to complete the installation.

[Atsushi]

What are you selected for OS distribution and version?
Amazon Linux? What version?
What detail version are you selected for Zabbix?

If you use older version, that problem occured.

Now, I tried install for Amazon Linux AMI release 2015.03 with update and Zabbix 2.4.5.
It is able to run normally.

[dspoja]

The amazon-linux-ami is 2014.09 and it had already Apache 2.4 installed. I used version 2.4.5 for the Zabbix server.
Thanks for replying.