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It Service (SLA) maybe wrong graph

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  • sysigs
    Junior Member
    • Aug 2005
    • 27

    #1

    It Service (SLA) maybe wrong graph

    Hello
    I have a server rebooting every evening at 22h and i want to know is status in SLA. normaly the sla is by day 99.93%,99.91%... but not 100%
    Definition
    Staus "not calculate"
    show sla
    aceptable 99.99%
    Link tho triger (yes)
    triiger : server sscit02 is unreachacle

    When click on trigger (alarms)
    2006.Sep.21 22:04:31 FALSE - 11.8 hours 11.8 hours 100%
    2006.Sep.21 22:02:40 TRUE - 1.9 mins 1.9 mins 0.26%
    2006.Sep.20 22:04:08 FALSE - 24 hours 1.5 days 99.91%
    2006.Sep.20 22:03:18 TRUE - 50 secs 2.7 mins 0.12%
    2006.Sep.19 22:04:38 FALSE - 24 hours 2.5 days 99.93%
    2006.Sep.19 22:03:44 TRUE - 54 secs 3.6 mins 0.1%
    2006.Sep.18 22:04:57 FALSE - 24 hours 3.5 days 99.93%
    2006.Sep.18 22:04:09 TRUE - 48 secs 4.4 mins 0.09%
    when i click on the sla bar
    11 Sep 2006 18 Sep 2006 7d 0h 0m 0d 0h 0m 100.00% 99.99
    18 Sep 2006 25 Sep 2006 7d 0h 0m 0d 0h 0m 100.00% 99.99

    when click on show all bar are green
    I'm a little surprise by the interpreting graph of SLA. if i understand it will be in red saying that is a problem every day.
    Can anybody say what wrong with my configuration.
    thank's
    S.

    PS :
    in the same way i have a switch stop for 4 days trigger said
    2006.Sep.18 11:28:15 TRUE - 4 days 4 days 100%
    2006.Sep.18 11:25:50 FALSE - 2.4 mins 2.4 mins 0.04%
    but sla all green
    Last edited by sysigs; 22-09-2006, 10:09.
  • Alexei
    Founder, CEO
    Zabbix Certified Trainer
    Zabbix Certified SpecialistZabbix Certified Professional
    • Sep 2004
    • 5654

    #2
    SLA is all green because it it is within acceptable SLA pecentage defined in IT Service configuration screen. You selected Status "Not calculate". It means that SLA won't be calculated for this service.
    Alexei Vladishev
    Creator of Zabbix, Product manager
    New York | Tokyo | Riga
    My Twitter

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    • sysigs
      Junior Member
      • Aug 2005
      • 27

      #3
      thanks' for your answer

      Comment

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