Zabbix Graph Widget not Updating

[Moultrex]

Hello.

I tried 3 different installation of Zabbix 5.4 with Centos 8.

The problem is in Dashboard the Graph widget is not updating no matter what interval you choose.

Create a Host and a simple Web Scenario to check an online url.

Then in Dashboard when you add a widget and configure Type: Graph and show the response time with an interval 10s then save it, the graph is not updating. It is stucked.

In 5.2 version of Zabbix it is working normally.

If you select Graph Classic > source simple graph > response time from the web scenario, it is working normally.

Please check it.

[Moultrex]

I tried it also Clean Install with Ubuntu 20.

The graph widget for a simple web scenario check it is not updating automatically no matter what interval you choose.

[Moultrex]

Update 2: When you set -> Set custom time period in the widget (now-5m now) then the widget's timeline starts to work and move normally, but only if you set it in the widget's custom time period. If you leave it unchecked and use the dashboard time period it does not work.

[orbital]

Hi, I have the same problem, but your method did not help me.

[Moultrex]

I have opened a support ticket and they aknowledged the problem.

We have to wait and fix it in a newest release now.

https://support.zabbix.com/browse/ZBX-19448

[blagarswinth]

Update 2: When you set -> Set custom time period in the widget (now-5m now) then the widget's timeline starts to work and move normally, but only if you set it in the widget's custom time period. If you leave it unchecked and use the dashboard time period it does not work.

Thank you! This worked for me. Would be nice if the bug gets fixed, but for now this is working.

[Zbbixuser]

Hi

I have the same problem on Ubuntu 18.04. Zabbix 5.4.3. Please fix it!

Fast solution from link:
In class.widget.svggraph.js line 64

_getUpdateRequestData() {
if (this._time_period.to == 'now') {
const newTime = Math.floor(Date.now() / 1000);
const diff = newTime - this._time_period.to_ts;
if (diff>1) {
//console.log("new diff" + diff);
//console.log("ts_to" + newTime);
//console.log("ts_from" + (this._time_period.from_ts + diff));
this._time_period.to_ts = newTime;
this._time_period.from_ts = this._time_period.from_ts + diff;
}
}
return {
...super._getUpdateRequestData(),
from_ts: this._time_period.from_ts,
to_ts: this._time_period.to_ts
};
}