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  • abertier
    Junior Member
    • Jul 2017
    • 5

    #1

    Trigger remains in Problem

    Hello, I'm encoutering a strange issue with a trigger. It triggered into problem state because of a true expression, but is not going back to resolved state. And I cannot find the reason...
    The trigger (and the used item from the expression) is created by a trigger prototype from a discovery-rule in a template. It is using a scoped macro's as threshold, which is defined in the template as well.
    Even more strange: when I clone the template-generated trigger into a new trigger at host-level (only change is prefix name with DEBUG), the new trigger stays 'OK'.

    FYI: the trigger is just detecting unexpected increases of rowcounts in DB-tables. Implemented as "last() - max(28d,1d) > {$Threshold}"
    I've also added calculated items to doublecheck the components in the expression. Here are the numbers:
    last value: 2411523
    max value previous 4 weeks before yesterday: 2621201
    difference/result of expression (had to make 'numeric float', base item is 'numeric unsigned'): -209678
    threshold: 172800

    since " -209678 > 172800 " evaluates to false I would expect a recovery of the trigger.

    zbx version is 3.4.2

    Below you can find screenshot of the 'broken' template trigger and it's cloned version, as well as the config of the trigger prototype.
    Click image for larger version  Name:	Triggers.png Views:	0 Size:	8.2 KB ID:	428609
    Click image for larger version  Name:	Trigger prototype.png Views:	0 Size:	11.5 KB ID:	428610
    Hope someone can explain what's going on...
    Last edited by abertier; 23-07-2021, 10:41.
  • Glencoe
    Zabbix developer
    • Oct 2019
    • 152

    #2
    May be it's time to upgrade

    This and this may be related.

    Comment

    • abertier
      Junior Member
      • Jul 2017
      • 5

      #3
      Seems there are many similar issues (my google-fu skills need some upgrade as well)
      Thanks for the feedback, updating is indeed becoming urgent... we obviously need to raise priority for upgrading zabbix

      Comment

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