System time is out of sync (diff with Zabbix server > 60s)

[TDN]

One of our customers gets the following error for every Windows Server 2016 (VMware VM) "System time is out of sync (diff with Zabbix server > 60s)". But the time on the servers is in sync with an NTP server and is 100% accurate. Does anyone know how we can resolve this?

[tim.mooney]

I assume you've applied (or your customer has applied) some template, and it's the item and trigger(s) in the template that are generating these problem events.

If that's correct, what is the item in question? If you run 'zabbix_get' from your Zabbix server and get that exact item from one of the clients in question, does it get the value you expect?

What is the trigger that's generating the problem?

[cyber]

What is the trigger that's generating the problem?

Trigger is from "Template Module Linux generic by Zabbix agent" template. Based on system.localtime item
{Template Module Linux generic by Zabbix agent:system.localtime.fuzzytime({$SYSTEM.FUZZYTIM E.MAX})}=0

[cyber]

My bad, living in a linux world mostly... but yes, same item and trigger is in "Windows generic" template.
EDIT: One thing that pops up... Customers windows servers are synced with NTP and are accurate. What about your Zabbix server?...