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Update Zabbix from 4.4.4 to 5.0.0 but doesn't work

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  • alexswamp
    Junior Member
    • Oct 2021
    • 11

    #1

    Update Zabbix from 4.4.4 to 5.0.0 but doesn't work

    Hi,

    I updated Zabbix from 4.4.4 to 5.0.0, but it doesn't work. I got this message:
    Click image for larger version

Name:	zabbix_error.png
Views:	294
Size:	8.7 KB
ID:	433865

    I tryed to clear my browser chache but don't help.

    Logs say "everything is good":
    Code:
    111877:20211029:120904.480 Zabbix Server stopped. Zabbix 5.0.17 (revision 0a4ac3dabc).
    112188:20211029:120904.506 Starting Zabbix Server. Zabbix 5.0.17 (revision 0a4ac3dabc).
    112188:20211029:120904.507 ****** Enabled features ******
    112188:20211029:120904.507 SNMP monitoring: YES
    112188:20211029:120904.507 IPMI monitoring: YES
    112188:20211029:120904.507 Web monitoring: YES
    112188:20211029:120904.507 VMware monitoring: YES
    112188:20211029:120904.507 SMTP authentication: YES
    112188:20211029:120904.507 ODBC: YES
    112188:20211029:120904.507 SSH support: YES
    112188:20211029:120904.507 IPv6 support: YES
    112188:20211029:120904.507 TLS support: YES
    112188:20211029:120904.507 ******************************
    112188:20211029:120904.507 using configuration file: /etc/zabbix/zabbix_server.conf
    112188:20211029:120904.529 current database version (mandatory/optional): 05000000/05000004
    112188:20211029:120904.529 required mandatory version: 05000000
    112188:20211029:120904.537 database is not upgraded to use double precision values
    Does any idea what can i do for to reach the site?
  • Atsushi
    Senior Member
    • Aug 2013
    • 2028

    #2
    It seems that the software of the Web front end has not been upgraded. I don't know what OS and version you are using, but if you upgraded with a package, check that the web front end package has been upgraded.

    Comment

    • alexswamp
      Junior Member
      • Oct 2021
      • 11

      #3
      It's running on Ubuntu 16.04.07 LTS. I try to upgrade one more, noone has beeen upgraded.

      Comment

      • Atsushi
        Senior Member
        • Aug 2013
        • 2028

        #4
        There is no package named "zabbix-frontend-php" for Xenial. There seems to be a package named "zabbix-frontend-php-deprecated" instead, so please uninstall zabbix-frontend-php and then install zabbix-frontend-php-deprecated.

        Comment

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