Windows agent not send data to server

[abcpqr123]

Hello,
I configured zabbix 2.4 , and i attach 4 physical windows machine to server.

3 windows machine send data to server but 1 machine not sending data.

all agent shoe "Z" green mark.

Please find solutions for this issue

[geniepage]

Hello,
are you able to see any values from Zabbix agent in "Last Values" in zabbix server for this host? And zabbix server log is clear related to theses hosts? Do you see also gree hook in column Error next to items related to agent? Can you provide pic of sample host configuration? And agent is running? What is written in agent log on windows host? Some antivirus/firewall etc. is not installed or enabled?

Regards
Michal

[abcpqr123]

Hello,

I am sending screenshot on tomorrow because , currently i am not present on my office..

Please see this post on tomorrow.

Regards,
Vaibhav

[geniepage]

Hello,

I am sending screenshot on tomorrow because , currently i am not present on my office..

Please see this post on tomorrow.

Regards,
Vaibhav

Also check logs on zabbix server and zabbix agent what is written in these logs.

[abcpqr123]

Hello,

As our previous discussion, I am sending server.log and screenshot.


_________________________________________
18262:20151209:151524.757 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.022267 sec, idle 1 hour(s)]
18262:20151209:161524.995 executing housekeeper
18262:20151209:161525.002 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005621 sec, idle 1 hour(s)]
18262:20151209:171525.238 executing housekeeper
18262:20151209:171525.245 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005698 sec, idle 1 hour(s)]
18262:20151209:181525.484 executing housekeeper
18262:20151209:181525.491 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005827 sec, idle 1 hour(s)]
18269:20151209:183445.092 error reason for "Pranav:vm.memory.size[total]" changed: Received empty response from Zabbix Agent at [10.2.2.253]. Assuming that agent dropped connection because of access permissions.
18269:20151209:184447.037 error reason for "Pranav:vm.memory.size[total]" changed: Get value from agent failed: ZBX_TCP_READ() failed: [104] Connection reset by peer
18262:20151209:191525.729 executing housekeeper
18262:20151209:191525.736 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005801 sec, idle 1 hour(s)]
18262:20151209:201525.970 executing housekeeper
18262:20151209:201525.977 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005812 sec, idle 1 hour(s)]
18262:20151209:211526.213 executing housekeeper
18262:20151209:211526.219 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005790 sec, idle 1 hour(s)]
18262:20151209:221526.455 executing housekeeper
18262:20151209:221526.462 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005790 sec, idle 1 hour(s)]
18272:20151209:231444.539 error reason for "Pranav:vm.memory.size[free]" changed: Received empty response from Zabbix Agent at [10.2.2.253]. Assuming that agent dropped connection because of access permissions.
18262:20151209:231526.700 executing housekeeper
18262:20151209:231526.706 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005408 sec, idle 1 hour(s)]
18271:20151209:232446.393 error reason for "Pranav:vm.memory.size[free]" changed: Get value from agent failed: ZBX_TCP_READ() failed: [104] Connection reset by peer
18268:20151210:000434.014 error reason for "Pranaverf_counter[\234(_Total)\1404]" changed: Received empty response from Zabbix Agent at [10.2.2.253]. Assuming that agent dropped connection because of access permissions.
18269:20151210:001430.946 error reason for "Pranaverf_counter[\234(_Total)\1404]" changed: Get value from agent failed: ZBX_TCP_READ() failed: [104] Connection reset by peer
18262:20151210:001526.942 executing housekeeper
18262:20151210:001526.946 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.003966 sec, idle 1 hour(s)]
18262:20151210:011527.182 executing housekeeper
18262:20151210:011527.187 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.003935 sec, idle 1 hour(s)]
18262:20151210:021527.423 executing housekeeper
18262:20151210:021527.427 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.003963 sec, idle 1 hour(s)]
18262:20151210:031527.664 executing housekeeper
18262:20151210:031527.670 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005793 sec, idle 1 hour(s)]
18262:20151210:041527.911 executing housekeeper
18262:20151210:041527.916 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.004480 sec, idle 1 hour(s)]
18262:20151210:051528.157 executing housekeeper
18262:20151210:051528.164 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005790 sec, idle 1 hour(s)]
18262:20151210:061528.402 executing housekeeper
18262:20151210:061528.406 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.003008 sec, idle 1 hour(s)]
18262:20151210:071528.644 executing housekeeper
18262:20151210:071528.651 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005755 sec, idle 1 hour(s)]
18262:20151210:081528.890 executing housekeeper
18262:20151210:081528.895 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.004984 sec, idle 1 hour(s)]
18262:20151210:091529.133 executing housekeeper
18262:20151210:091529.139 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005800 sec, idle 1 hour(s)]
18262:20151210:101529.376 executing housekeeper
18262:20151210:101529.382 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005805 sec, idle 1 hour(s)]
18271:20151210:103435.638 error reason for "Pranaverf_counter[\2\250]" changed: Received empty response from Zabbix Agent at [10.2.2.253]. Assuming that agent dropped connection because of access permissions.
18268:20151210:104437.665 error reason for "Pranaverf_counter[\2\250]" changed: Get value from agent failed: ZBX_TCP_READ() failed: [104] Connection reset by peer
18262:20151210:111529.625 executing housekeeper
18262:20151210:111529.632 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.006214 sec, idle 1 hour(s)]
18262:20151210:121529.870 executing housekeeper
18262:20151210:121529.876 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.004774 sec, idle 1 hour(s)]
"/var/log/zabbix/zabbix_server.log" 780L, 95377C

__________________________________________________


Regards
Vaibhav.

[abcpqr123]

Hello,


Please find screenshot.


Regards,
Vaibhav

[abcpqr123]

Hello ,
Please find below attachments .

[abcpqr123]

Hello,
Please find below zabbix server log msg..

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!
18262:20151210:101529.382 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.005805 sec, idle 1 hour(s)]
18271:20151210:103435.638 error reason for "Pranaverf_counter[\2\250]" changed: Received empty response from Zabbix Agent at [10.2.2.253]. Assuming that agent dropped connection because of access permissions.
18268:20151210:104437.665 error reason for "Pranaverf_counter[\2\250]" changed: Get value from agent failed: ZBX_TCP_READ() failed: [104] Connection reset by peer
18262:20151210:111529.625 executing housekeeper
18262:20151210:111529.632 housekeeper [deleted 0 hist/trends, 0 items, 0 events, 0 sessions, 0 alarms, 0 audit items in 0.006214 sec, idle 1 hour(s)]
18262:20151210:121529.870 executing housekeeper


!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!

[geniepage]

Hello,
from my point of view it looks as problem in configuration or dns resolution or ip addresses etc.

Please check if you have right:
Server=XXX
- if XXX is ip if you can send data to server via port of zabbix server. For example: telnet on port and than send data to item via zabbix_sender or get data from server via zabbix_get and check errors or messages.
-if XXX is DNS name, check if nslookup is ok on both sites. On agent site and also on zabbix server site. And do the same check of telnet and sending data etc.

Because it looks as problem in thread:

https://www.zabbix.com/forum/showthread.php?t=11329

Regards
Genie

[SwitchZabbix]

Performance counters

Hi,

Did you try to rebuild the performance counter indexes with LODCTR /R?

This MS KB for more details: https://support.microsoft.com/en-us/kb/2554336

[abcpqr123]

Hello All,,

All setting are fine..

Regards,
Vaibhav

[SwitchZabbix]

Hi,

Do you mean it' resolved? Because I am not pointing a setting problem but a current cause why perf counters are not published. A perf counter is the last thing an os is doing and sometime, when the CPU load is huge, the OS disable perf counters.

[abcpqr123]

How to activate pref. counter.. ?

Please tell me procedure...


Thanks & Regards,
Vaibhav Rajkuwar

[SwitchZabbix]

You can find more information here:https://support.microsoft.com/en-us/kb/2554336

In most case "lodctr /r" is enough to restart perf counters but it could be more cumbersome and you need to read the MS KB.