zabbix server is not running : the information displayed may not be current

[Cocorino]

Bonjour,

Depuis hier mon serveur Zabbix ne fonctionne plus, mais je ne sais pas pourquoi.

J'ai essayé de redémarrer Zabbix ce qui fait avec succès mais toujours rien. Par conséquent depuis hier il ne récolte aucune donnée ne s'actualise pas et ne trouve pas les nouveaux appareils (ce qui est normal vue le problème.)

J'ai regardé les logs ce qui donne ça



J'ai même regarder dans les fichiers config mais rien.

Je précise qu'avant Zabbix marchait bien les seules alertes que j'ai était " zabbix server: Utilization of icmp pinger processes over 75%"

Auriez-vous une solution? Merci

Bonne journée

[Cocorino]

snowtr

Au final j'ai juste changé le cache et redémarrer le réseau avec "systemctl restart network'

Depuis Zabbix fonctionné mais je n'ai pas l'impression que cela est une solution à long therme.



In the end I just changed the cache and reboot the network with "systemctl restart network'

Since Zabbix worked but I do not feel that this is a long-term solution.

[Cocorino]

2 chose ont été changer

le cache a été augmenter
et commenté la ligne activeserver=127.0.0.1 dans le fichier de conf de l’agent

C’est tout bon à priori

[snowtr]

I am having the same problem.

Hardware: VMware ESXi 6.7 (on latest patches)
OS: Ubuntu Server 18.04.6 LTS
DB: mysql 5.7.38-0ubuntu0.18.04.1 (Ubuntu)
PHP: 7.2
Zabbix: 4.0.41

I patch this server and others every month. This month, the patching took it from 4.0.39 to 4.0.41 and since then, I have the same issue.

The dashboard displays: zabbix server is not running : the information displayed may not be current

Top shows the server pid dies and is generated again every time this triggers. Seems to be about every 1 minute.

The Zabbix Server Log shows this:

 21764:20220605:014010.073 Got signal [signal:11(SIGSEGV),reason:1,refaddr:(nil)]. Crashing ...
 21764:20220605:014010.073 ====== Fatal information: ======
 21764:20220605:014010.073 Program counter: 0x7f1084334b4e
 21764:20220605:014010.074 === Registers: ===
 21764:20220605:014010.074 r8      =                0 =                    0 =                    0
 21764:20220605:014010.074 r9      =     7ffde37b5d78 =      140728419966328 =      140728419966328
 21764:20220605:014010.074 r10     =                1 =                    1 =                    1
 21764:20220605:014010.074 r11     =     55e152f6a4d0 =       94426247898320 =       94426247898320
 21764:20220605:014010.074 r12     =                1 =                    1 =                    1
 21764:20220605:014010.074 r13     =     55e153265fc8 =       94426251026376 =       94426251026376
 21764:20220605:014010.074 r14     =     7ffde37b5dd0 =      140728419966416 =      140728419966416
 21764:20220605:014010.074 r15     =     55e153265fd0 =       94426251026384 =       94426251026384
 21764:20220605:014010.074 rdi     =     55e152ee6720 =       94426247358240 =       94426247358240
 21764:20220605:014010.074 rsi     =                0 =                    0 =                    0
 21764:20220605:014010.074 rbp     =     7ffde37b5bc0 =      140728419965888 =      140728419965888
 21764:20220605:014010.074 rbx     =     7ffde37b5d50 =      140728419966288 =      140728419966288
 21764:20220605:014010.074 rdx     =                0 =                    0 =                    0
 21764:20220605:014010.074 rax     =              720 =                 1824 =                 1824
 21764:20220605:014010.074 rcx     =                8 =                    8 =                    8
 21764:20220605:014010.074 rsp     =     7ffde37b5b98 =      140728419965848 =      140728419965848
 21764:20220605:014010.074 rip     =     7f1084334b4e =      139708914158414 =      139708914158414
 21764:20220605:014010.074 efl     =            10287 =                66183 =                66183
 21764:20220605:014010.074 csgsfs  =   2b000000000033 =    12103423998558259 =    12103423998558259
 21764:20220605:014010.074 err     =                4 =                    4 =                    4
 21764:20220605:014010.074 trapno  =                e =                   14 =                   14
 21764:20220605:014010.074 oldmask =                0 =                    0 =                    0
 21764:20220605:014010.074 cr2     =                0 =                    0 =                    0
 21764:20220605:014010.074 === Backtrace: ===
 21764:20220605:014010.075 18: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](zbx_backtrace+0x4e) [0x55e151a75655]
 21764:20220605:014010.075 17: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](zbx_log_fatal_info+0x17f) [0x55e151a7594a]
 21764:20220605:014010.075 16: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](+0x114d21) [0x55e151a75d21]
 21764:20220605:014010.075 15: /lib/x86_64-linux-gnu/libpthread.so.0(+0x12980) [0x7f10875ee980]
 21764:20220605:014010.075 14: /lib/x86_64-linux-gnu/libc.so.6(+0xa9b4e) [0x7f1084334b4e]
 21764:20220605:014010.075 13: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](vmware_ds_uuid_compare+0x3f) [0x55e1519efb51]
 21764:20220605:014010.075 12: /lib/x86_64-linux-gnu/libc.so.6(+0x421e2) [0x7f10842cd1e2]
 21764:20220605:014010.075 11: /lib/x86_64-linux-gnu/libc.so.6(+0x4214e) [0x7f10842cd14e]
 21764:20220605:014010.075 10: /lib/x86_64-linux-gnu/libc.so.6(+0x42160) [0x7f10842cd160]
 21764:20220605:014010.075 9: /lib/x86_64-linux-gnu/libc.so.6(qsort_r+0x346) [0x7f10842cd586]
 21764:20220605:014010.076 8: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](zbx_vector_vmware_datastore_sort+0x41) [0x55e1519e7a12]
 21764:20220605:014010.076 7: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](+0x934e1) [0x55e1519f44e1]
 21764:20220605:014010.076 6: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](vmware_thread+0x31f) [0x55e1519f71f3]
 21764:20220605:014010.076 5: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](zbx_thread_start+0x37) [0x55e151a83887]
 21764:20220605:014010.076 4: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](MAIN_ZABBIX_ENTRY+0xdef) [0x55e15199cb5e]
 21764:20220605:014010.076 3: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](daemon_start+0x2f5) [0x55e151a74db6]
 21764:20220605:014010.076 2: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](main+0x305) [0x55e15199bd59]
 21764:20220605:014010.076 1: /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xe7) [0x7f10842acc87]
 21764:20220605:014010.076 0: /usr/sbin/zabbix_server: vmware collector #1 [updated 0, removed 0 VMware services in 0.000409 sec, querying VMware services](_start+0x2a) [0x55e15199ae6a]
 21764:20220605:014010.076 === Memory map: ===
 < excluded because the log was too big for the forum input to handle>
 21764:20220605:014010.086 ================================
 21764:20220605:014010.086 Please consider attaching a disassembly listing to your bug report.
 21764:20220605:014010.086 This listing can be produced with, e.g., objdump -DSswx zabbix_server.
 21764:20220605:014010.086 ================================
 21730:20220605:014010.088 One child process died (PID:21764,exitcode/signal:1). Exiting ...
zabbix_server [21730]: Error waiting for process with PID 21764: [10] No child processes
 21730:20220605:014010.115 syncing history data...
 21730:20220605:014010.173 syncing history data... 100.000000%
 21730:20220605:014010.173 syncing history data done
 21730:20220605:014010.173 syncing trend data...
 21730:20220605:014010.465 syncing trend data done
 21730:20220605:014010.467 Zabbix Server stopped. Zabbix 4.0.41 (revision 5490eb1d921).

[Cocorino]

snowtr

Au final j'ai juste changé le cache et redémarrer le réseau avec "systemctl restart network'

Depuis Zabbix fonctionné mais je n'ai pas l'impression que cela est une solution à long therme.



In the end I just changed the cache and reboot the network with "systemctl restart network'

Since Zabbix worked but I do not feel that this is a long-term solution.

[amrsalem]

I have Issue with Zabbix appliance the latest version after run it on Hyper-V and tried to changing the ip add on the file /etc/sysconfig/network-scripts/ifcfg-eth0
it's give me permission deny

[Cocorino]

Je n'ai pas la solution mais par contre voilà ce que j'ai fait :

- modifier le fichier /etc/sysconfig/network-scripts/ifcfg-eth0
- relancer le réseau " systemctl restart network"
- j'ai aussi changé mon fuseau horaire ( mais ça n'a aucun impact normalement)
- sur une page google j'ai mis l'adresse IP correspondante "192.20.253.248"

J'ai suivi le manuel : https://www.zabbix.com/documentation...nual/appliance

amrsalem
I don’t have the solution, but here’s what I did:

- change the file /etc/sysconfig/network-scripts/ifcfg-eth0
- restart network " systemctl restart network"
- I have also changed my time zone ( but this has no impact normally)
- On a google page I put the corresponding IP address "192.20.253.248"

I followed the manual : https://www.zabbix.com/documentation...nual/appliance

Good Luck!