Cannot execute PING in the Map

[robbat1]

Hello All,

I deployed Zabbix 6.2 in Docker containers as listed below and everything is working fine so far except for PING script execution in the map which presents the error bellow.

Cannot execute script.
Remote commands are not enabled [zabbix.php:22 → require_once() → ZBase->run() → ZBase->processRequest() → CController->run() → CControllerPopupScriptExec->doAction() → CApiWrapper->__call() → CFrontendApiWrapper->callMethod() → CApiWrapper->callMethod() → CFrontendApiWrapper->callClientMethod() → CLocalApiClient->callMethod() → CScript->execute() → CApiService::exception() in include/classes/api/services/CScript.php:974]

- What are the possible causes?

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ARCHITECTURE

On the cloud
Server 1:
- Zabbix Server MySQL Ubuntu
- Zabbix Web Server NGINX MySQL Ubuntu
- Zabbix Agent

Server 2:
- Zabbix DB MariaDB 10.6.5 Focal (Ubuntu 20.4)
- Zabbix Agent

On-Premises:
- Proxy 1 (HW1)
- Proxy 2 (HW2)

Notes:

• They are interconnected using VPN.
• At this point, the Linux Firewalls are down.
• The Fping and Ping can be executed manually inside the proxies and Server 1.
• The EnableRemoteCommands is already set to 1 (yes) in the Proxy and in the Agent containers.

[Hamardaban]

If it is specified that the script is executed by an agent, then check this setting in the configuration file

https://www.zabbix.com/documentation.../zabbix_agentd

EnableRemoteCommands

no

0

Whether remote commands from Zabbix server are allowed. This parameter is deprecated, use AllowKey=system.run[*] or DenyKey=system.run[*] instead It is intern

[robbat1]

Thanks, Hamardaban,

The EnableRemoteCommands is already set to 1 (yes) in the Proxy and in the Agent containers.
99% of the device monitored are network elements like routers and switches. In this case, is there a place to configure Zabbix to use the correspondent Proxy to execute the script (ping)?

[Hamardaban]

Of course there is - in the properties of the host (representing, for example, a router), a proxy is selected through which this device will be monitored.

[robbat1]

Ok. I already have the hosts distributed to the two proxies. So, I understand that the script execution will be done by default from the associated proxy.
Do you suggest or refer to a debug procedure in this case?
Thanks

[Hamardaban]

Since the error message is most similar to the agent's message, I think you need to increase the logging level on the agent and look at its log.
What is the agent's version?

NOTE: Remote commands do not work with active Zabbix agents.