cannot perform check now for itemid [xxx]: item is not in cache

[xiaozi]

zabbix6.2.4，Whether proxy is used or not，new lld rules and items can not work, the server's log as below:

cannot perform check now for itemid [1284001]: item is not in cache

only restart the server can perform the check, but when i change some items, it happens again. what can i do to fix it?

[xiaozi]

I suspect it may be a database problem, because i was previously upgraded zabbix server to version 6.4 beta

[xiaozi]

i have fix it use script in 'schema.sql'

create trigger items_insert after insert on items
for each row
insert into changelog (object,objectid,operation,clock)
values (3,new.itemid,1,unix_timestamp());
$$
create trigger items_update after update on items
for each row
insert into changelog (object,objectid,operation,clock)
values (3,old.itemid,2,unix_timestamp());
$$
create trigger items_delete before delete on items
for each row
insert into changelog (object,objectid,operation,clock)
values (3,old.itemid,3,unix_timestamp());​

[agaraujo]

Hi,

I solved this problem change on Zabbix Server this parameter

ProxyConfigFrequency=30

I changed ConfigFrequency on Zabbix Proxy too.

So you must restart zabbix server and zabbix proxy so when you see this message on zabbix proxy:


3403223:20230209:153303.417 received configuration data from server at "x.x.x.x", datalen 160228
3403220:20230209:153332.949 received configuration data from server at "x.x.x.x", datalen 160228
3403223:20230209:153403.293 received configuration data from server at "x.x.x.x", datalen 236024

You can execute a new test.