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ISSUE with AGENT 2 in W2019 - interfaces not discovered

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  • Davide.eng
    Junior Member
    • Oct 2019
    • 7

    #1

    ISSUE with AGENT 2 in W2019 - interfaces not discovered

    Hello,

    I have an issue with AGENT 2 (ver. 6.0.5) in W2019 and active checks enabled.

    I noticed that network interfaces are not discovered but the wmi query (under application:raw) is performed correctly.
    Maybe some configuration error, but I need support to find it.



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    Could you support in troubleshooting?

    Davide

  • Davide.eng
    Junior Member
    • Oct 2019
    • 7

    #2
    Hello, a little update.
    I noticed that agents and S.O. are ok. May be the template on the server (6.2) is not.
    Well, I downloaded the agent template from: https://git.zabbix.com/projects/ZBX/...l?at=refs%2Fhe ads%2Ffeature%2FDEV-2085-6.2
    but, when I'm importing in server I have multiple errors, depending of which options I have flagged.
    Some issues are:


    Details Import failed
    • Fornita chiave item "zabbix[host,active_agent,available]" errata per l'espressione del trigger in "Windows by Zabbix agent active".
    • Item con chiave "agent.hostname" esiste già su "Windows by Zabbix agent active".
    • Espressione trigger errata. L'host "Windows by Zabbix agent active" non esiste o non hai accesso a questo host.
    And so on...
    Please, any help?

    Thanks,
    Davide

    Comment

    • Davide.eng
      Junior Member
      • Oct 2019
      • 7

      #3
      Update: I deleted the original template agent active 2 and imported successfully the new one.
      Issue resolved.​

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