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PagerDuty Webhook test works but fails to show up in pagerduty

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  • wmckay85
    Junior Member
    • Dec 2022
    • 7

    #1

    PagerDuty Webhook test works but fails to show up in pagerduty

    I followed this guide (PagerDuty monitoring and integration with Zabbix​) to set up the webhook, I test the media and it shows the test worked but it never appears in PagerDuty. Not sure where to go from here, I re-made the integration with a new API key just to check that, I modified the trigger action to be only "Not suppressed" and contains "Unavailable by ICMP Ping" but it still doesn't work.

    I did open a support ticket with PagerDuty since we pay for it but I figured I'd put the question here as well.

    Edit: Now with further testing I see the trigger is not processing PagerDuty at all, but it does the Jira part. I have the simplest conditions too:
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    Click image for larger version

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    Last edited by wmckay85; 19-07-2023, 17:31.
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