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Users seeing error message on all widgets that contain item values

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  • ryan_w
    Junior Member
    • Jan 2024
    • 3

    #1

    Users seeing error message on all widgets that contain item values

    Hello Zabbix Community!

    This is my first installation of Zabbix so this may be a basic issue.

    I've just built my first dashboard with a few widgets that contain items values for keys that were already included in the MIB and one with a key I created for a calculated item.

    When other users go to view the dashboard they see the widget but inside the window is the error message "No permissions to referred object or it does not exist"

    I have the dashboard set to public view and I have changed the ownership from Zabbix Administrator to my account and then to guest, but have gotten the same results every time.

    Is there a permission on items that needs to be set? Is there maybe a database permission I'm missing somewhere?

    I appreciate any and all assistance!
  • cyber
    Senior Member
    Zabbix Certified SpecialistZabbix Certified Professional
    • Dec 2006
    • 4807

    #2
    Setting dashboard to public means only, that it appears in list of dashboards... Your users need to have permissions (at least read) to all objects included in dashboard. So go to your user config and give those users required permissions and then they will see dashboards correctly.

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    • ryan_w
      Junior Member
      • Jan 2024
      • 3

      #3
      Originally posted by cyber
      Setting dashboard to public means only, that it appears in list of dashboards... Your users need to have permissions (at least read) to all objects included in dashboard. So go to your user config and give those users required permissions and then they will see dashboards correctly.
      All of the users that have been testing this have been in the Zabbix administrator role. I went and checked the specific permissions of that role and it has read-write permissions to "item values"

      Is there anything else I can check?

      Comment

      • cyber
        Senior Member
        Zabbix Certified SpecialistZabbix Certified Professional
        • Dec 2006
        • 4807

        #4
        Originally posted by ryan_w

        All of the users that have been testing this have been in the Zabbix administrator role. I went and checked the specific permissions of that role and it has read-write permissions to "item values"

        Is there anything else I can check?
        Role does not give you access to specific hostgroups... Users have to be part of a user group, that has permissions to see particular host groups...

        Comment

        • ryan_w
          Junior Member
          • Jan 2024
          • 3

          #5
          Originally posted by cyber

          Role does not give you access to specific hostgroups... Users have to be part of a user group, that has permissions to see particular host groups...
          Ahh, there we go. That was the issue! Thank you very much!

          Comment

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