SNMP Issues

[micahd]

Hi there

We are monitoring 14 clickshare units via SNMP v3 and I have added them all in to Zabbix but only 9 of them seem to be working properly

In the frontend when I add the other 5 they go green at first and then I get the error "Cannot connect to "x.x.x.x:161": Authentication failure (incorrect password, community or key).", but when I try the snmpwalk -v3 etc. command from the backend with the same passwords and usernames as is configured in the frontend it works fine. I have rebooted the clickshare devices and tripled checked the the passwords and usernames are configured correctly.

Has anyone encountered this before? Any help would be appreciated.

Thanks

[cyber]

All the protocols are also correct? Not mixing up SHA1 with SHA256 etc... Check their time, for snmpv3 it is very important to have times in sync. No duplicate engineID-s?

[micahd]

Thanks for the reply, I rebooted the zabbix-server service on the backend and now I'm getting timeout connecting to 2 of the clickshare hosts. I'm now also getting timeout connecting on two different hosts, I have already changed the timeout to the max 30 seconds in the zabbix server config.

Any idea why I'm timing out SNMP on 4 hosts?

Thanks