Running the latest version of v6.2, trying to configure integration with Jira as per this document: https://www.zabbix.com/integrations/...ra_servicedesk
I've configured the webhook media type and successfully tested it via the media 'Test' button. I've even been able to add a new entry to an existing Jira ticket using that Test.
However, when I try to automatically create a ticket as an action for a new alert I get this error:
Sending failed: Request failed with status code 400: "Unable to create request because of theses errors : The field 'description' is not valid for this request type 'System Event'." Check debug log for more information.
When I view other 'System Event' type tickets in Jira I can see a field labelled 'description'.
Sadly, I don't have admin rights to our (cloud-based) Jira so troubleshooting from that end is proving difficult.
I've configured the webhook media type and successfully tested it via the media 'Test' button. I've even been able to add a new entry to an existing Jira ticket using that Test.
However, when I try to automatically create a ticket as an action for a new alert I get this error:
Sending failed: Request failed with status code 400: "Unable to create request because of theses errors : The field 'description' is not valid for this request type 'System Event'." Check debug log for more information.
When I view other 'System Event' type tickets in Jira I can see a field labelled 'description'.
Sadly, I don't have admin rights to our (cloud-based) Jira so troubleshooting from that end is proving difficult.
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