Zabbix Reporting - this is still not working - Please can anyone help

[eebc-ict-netman]

Hi All,

I am currently using Zabbix 6.0.30, everything is working and gathering data.
it is on Ubuntu 20.04.6 LTS

I tried to Install the reporting module using the following.
14 Setting up scheduled reports (zabbix.com)

then I got stuck with any error (below)

Cannot fetch data: chrome failed to start.
cmd_run.go:1046:WARNING: cannot create user data directory: cannot create "/var/lib/zabbixsnap/chromium/2623: mkdir /var/lib/zabbix/snap/chromium: permission denied
/system.slice/zabbix-web-service is not a snap group


then I followed what was detailed below.
Home directories outside of '/home' | Snapcraft documentation

this did not help and was still unable to run any scheduled reports.

I have just updated the OS to the last release (shown above)
now when I try to run a test scheduled report I now get this error on screen (below)

Report generating test failed
- cannot fetch data: chrome failed to start
- cannot create mount point /tmp/snap.rootfs_KKKPNa//var/lib/zabbix/snap/: read-only file system
- .


I am thinking it is something to do with the Snapcraft documentation, but I was not expecting this to fail after an update.

I am hoping someone can help me with this, I like the product, but we will have to replace with another product, if I am unable to get reporting working.

alternatively has reporting been fixed in a later version that I can upgrade to directly from my current version of Zabbix?

[eebc-ict-netman]

I have also now tried the following
Uninstalling Google Chrome

then installing Chromium

restart the zabbix_web_service

and then try running the report again
error now (below) - from zabbix_web_service.log

received report request from 127.0.0.1:5900
cannot fetch data: chrome failed to start: cannot create mount point /tmp/snap.rootfs_AvTGK2//var/lib/zabbix/snap: Read-only file system

just looking at the folder and it has the correct permissions for /var/lib/zabbix/snap

drwxrwxrwx 4 zabbix zabbix 4096 Aug 24 2023 chromium

[eebc-ict-netman]

well I went back to the drawing board, and created a new zabbix instance, and restore the DB, it seems there is something fundamentally wrong with my build.

I am now planning a migration to this new server as soon as is practical.