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DB monitoring cant see received value in the GUI

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  • nodo2003
    Junior Member
    • Nov 2015
    • 22

    #1

    DB monitoring cant see received value in the GUI

    Hello,

    Ive faced to the following issue, cant see received value in the GUI
    currently we are monitor many DBs , but problem with one only

    no errors in the log file, item is supported

    tried to connect via isql, everything is OK

    HTML Code:
    SQL> select to_char(sysdate,'HH24:MI:SS') from dual;
    +------------------------------+
    | TO_CHAR(SYSDATE,'HH24:MI:SS')|
    +------------------------------+
    | 12:11:52                     |
    +------------------------------+
    SQLRowCount returns -1
    1 rows fetched
    After that, for interest I had added another DB. It's ok (an - it worked)

    Also, in the tcpdump everything is good, we are receiving values from DB without problem

    CentOS release 6.6 (Final)
    Zabbix 2.4.6
    unixODBC 2.2.14

    Please suggest what can I check and where

    Thank you in advance.
  • batchenr
    Senior Member
    • Sep 2016
    • 440

    #2
    Originally posted by nodo2003
    Hello,

    Ive faced to the following issue, cant see received value in the GUI
    currently we are monitor many DBs , but problem with one only

    no errors in the log file, item is supported

    tried to connect via isql, everything is OK

    HTML Code:
    SQL> select to_char(sysdate,'HH24:MI:SS') from dual;
    +------------------------------+
    | TO_CHAR(SYSDATE,'HH24:MI:SS')|
    +------------------------------+
    | 12:11:52                     |
    +------------------------------+
    SQLRowCount returns -1
    1 rows fetched
    After that, for interest I had added another DB. It's ok (an - it worked)

    Also, in the tcpdump everything is good, we are receiving values from DB without problem

    CentOS release 6.6 (Final)
    Zabbix 2.4.6
    unixODBC 2.2.14

    Please suggest what can I check and where

    Thank you in advance.
    you mean that in the latest data when you choose the hostname of this DB server you dont see anything ?

    can you post a screenshot ?

    Comment

    • nodo2003
      Junior Member
      • Nov 2015
      • 22

      #3
      Hi,

      Originally posted by batchenr
      you mean that in the latest data when you choose the hostname of this DB server you dont see anything ?
      yes, I dont see nothing

      Originally posted by batchenr
      can you post a screenshot ?
      screenshot of what? item config?

      Comment

      • batchenr
        Senior Member
        • Sep 2016
        • 440

        #4
        Originally posted by nodo2003
        Hi,


        yes, I dont see nothing


        screenshot of what? item config?
        of latest data page

        Comment

        • nodo2003
          Junior Member
          • Nov 2015
          • 22

          #5
          Originally posted by batchenr
          of latest data page
          anything else?
          Attached Files

          Comment

          • nodo2003
            Junior Member
            • Nov 2015
            • 22

            #6
            Any ideas?

            Comment

            • batchenr
              Senior Member
              • Sep 2016
              • 440

              #7
              Originally posted by nodo2003
              Any ideas?
              do you have some info on /var/log/agent log and server log ?

              Comment

              • nodo2003
                Junior Member
                • Nov 2015
                • 22

                #8
                hi,

                there is nothing important for now.
                today Ive reconfigured item with mistakes, after that reconfigure correctly in the log I saw only this

                2578:20170215:160632.068 item "PS:db.odbc.select[PS_XXX,MYDB]" became supported

                item is in normal state again but no value shown

                Comment

                • batchenr
                  Senior Member
                  • Sep 2016
                  • 440

                  #9
                  Originally posted by nodo2003
                  hi,

                  there is nothing important for now.
                  today Ive reconfigured item with mistakes, after that reconfigure correctly in the log I saw only this

                  2578:20170215:160632.068 item "PS:db.odbc.select[PS_XXX,MYDB]" became supported

                  item is in normal state again but no value shown
                  that means that the item wasnt supported. now wait a few minutes it will get some data.

                  Comment

                  • nodo2003
                    Junior Member
                    • Nov 2015
                    • 22

                    #10
                    yes I know,I changed it intentionally, it was the reason why I changed item configuration to get incorrect info and after that change to correct
                    but there is no value shown.

                    today I`ll run tcpdump one more time, and will provide trace to show you that Im receiving values from DB

                    Comment

                    • nodo2003
                      Junior Member
                      • Nov 2015
                      • 22

                      #11
                      sorry for my late response, screens of tcpdump attached.
                      as you can see everything correct, no delay or any other issue, but received value still not shown in zabbix GUI
                      Attached Files

                      Comment

                      • nodo2003
                        Junior Member
                        • Nov 2015
                        • 22

                        #12
                        Dear all,

                        No idea ?

                        Comment

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